Big rooms,and nice stuff.Thank you guys for the surprise for my wife birthday. Nice sea view,nice breakfast.

No coffe ,or nespresso in the room.Instant coffe îs not suitable for this deluxe hotel

Proximity to old town of Sorrento. Close to restaurants.

Hotel is only half remodeled.

Da cozinha. Muito fraca, massas cruas e o peixe sem capricho.(Com pele) Pode melhorar muito, pelo preço cobrado.

La struttura è bellissima, veduta eccellente, colazione buona, personale professionale e gentile, posizione ottima, in 6-7 minuti a piedi si raggiunge il corso principale, in 9 minuti la stazione ferroviaria. Ho preso la tripla camera. Era ampia perfettamente equipaggiata. Pulizia impeccabile ogni giorno. La sala per i fumatori è top

Forse l'unica cosa che non mi piace è la separazione bassa tra i balconi, ma non è grave.

Beautiful hotel in a great location. Lovely, friendly helpful and professional staff from reception to cleaning staff to bar and breakfast staff. Everyone was enthusiastic and welcoming with great customer care. We would definitely return to this hotel in beautiful Sorrento.

It was all great.

The rooms smelled like smoke and the staff kept denying it. They did try to get us a different room but that also smelled like smoke. The location of hotel is not the best location

Pool area and facilities were excellent. Breakfast was good.

TV was broken in Room. A Dark shadow on it. I reported it but nothing was done to fix the issue. No shuttle or courtesy car available to bring you to station or bus stops. Had to ask for safe key and wifi password. It should be just in a welcome pack.

The breakfast and pool were great.

Guests had to still pay for the facilities like the paddle ball court (40 euros an hour) and the wi-fi, even though we had paid a lot of money to stay in the hotel.

Very family friendly and our son loved the pool and kids club. Thank you, Monica! We loved the bbq restaurant and had amazing service there. The Japanese restaurant was also great but very expensive. Views are incredible over the bay. Staff are very nice and attentive. Rooms are clean and spacious in the renovated sections of the hotel. Location is excellent - just a 5-10 minute stroll down the hill into Sorrento where there a lots of lovely restaurants.

We had to move rooms initially as our first room (room 36) was so noisy next to main generators to supply air con units. Our room was vibrating at one point! We got moved to a room further down the corridor which we were happy with after moving us to a temporary room for our first night! Did not like the shower over the bath. Very dated and bits kept falling off! Didn’t really like the food at Sorrento 1 restaurant although the views and atmosphere were lovely. Breakfast buffet was very well stocked and we enjoyed the variety of food there. Nice selection for kids. Coffee not good though.

Breakfast was good

The rooms were very out dated for the amount of money we paid The pool closed early The lounge music was for an older crowd that put younger people to sleep. The prices for drinks and food were outrageous I would not come back and definitely would not recommend the Hilton sorrento to my friends or family

The staff was amazing. Went out of their way to be kind and helpful. Roseanna in Il sorrento restaurant was incredible. Beautiful views/pool. We loved our stay!

Great facilities- Beautiful Hotel-

Lack of a shuttle bus that can cater for guest to the city centre.

The lady who cleaned are room was so friendly - the rest of the staff could not be bothered. Location was amazing.

The Pool area has seen better days. They have a beautiful pool which opened a week ago (we were there 14-23rd July) this is chargeable at 50 euros per person and the food and drinks up there were far more expensive then anywhere else in the hotel - this is called Happysimmo. Our room (sea view) was on the corner, I had requested a upgrade to the deluxe sea view. On arrival we were informed by the very miserable front desk this was no longer available - even though I was a Hilton Honours member. We spoke to a honeymoon couple who had the same room as us - they were so disappointed, although they did manage to upgrade them - at a charge!! They charge for WiFi - another added extra when you are paying a fortune!!

Great location

Clean

The staff is very helpful, and the food good.

Nothing to change really

Everything, staff were exceptional.

cleanliness and staff.

great pool, always enough loungers, decent breakfast and a good location

prices for food and drink were expensive.

Our room was amazing - beautiful, spacious and had an amazing view. Beds were the most comfortable on our entire stay. Breakfast was delicious with many options. Loved the hotel overall!

Providing a shuttle to town. The Hilton is positioned up on the hill above the town and it was a $20 taxi ride into town to only 1 drop off spot. So every time we went to town it was an additional $40 on top of whatever we were spending. Get the shuttle, folks. Your guests would be grateful.

everything was perfect.

absolutely loved everything

We loved this property and so enjoyed our time there. From the outside we were a little uncertain at first as the exterior needs a facelift but once inside the lobby and the hotel itself it was amazing and so beautiful. More than we ever expected. Such a wonderful time there.

Nothing other than the front desk staff was a bit overwhelmed at checkout but that was no real problem for us...just a bit of a wait to finalize our stay.

The hotel features a fantastic location with breathtaking views. . While it's not right in the center, it is conveniently close, allowing you to reach all major attractions within a 5-minute walk. The hotel maintains a high standard of cleanliness and offers a pleasant ambiance. Additionally, their breakfast is superb, accompanied by exceptional service.

Payment for internet and parking

nice place, staff were very courteous, clean room, comfortable bed. Big Garden.

Breakfast was passable. not many options. swimming pool closes at 18:00