Perfect location, and the room is spacious. The buffet breakfast with a variety of eggs. It is safe that the car can park in front of the hotel entrance.

Nothing.

Property was quite spacious, easy to get to.

Car park should be electronic. Letting car in or out once logged in

Very clean hotel. Easy to get to Wembley on the bus

Booked a twin room was given a double but they refused to move us. Said they would do so on the second night but didn't bother. Lamp didn't work in the room. No soap in shower dispenser which you don't realise until you are in the shower! No check back to see if we were happy until we were checking out then expected me to write the above issues on a post it note!

Nice and clean and staff were very helpful and friendly.

Nothing

Hotel is close to the underground station. The room was clean and comfortable. Nicest thing is the hotel staffs, were all friendly and helpful both at reception and the restaurant. Especially we got a nice reception by Sujata who was so welcoming and would absolutely want to commend. Breakfast was very good as well.

The hotel was very nice especially the restaurant and the food! The staff were also lovely.

The room we were staying at 024 had an extremely unpleasant smell making it hard to be in the room for long or sleep but as we were only there to get ready and leave it was manageable. It smelt like mould from damp flooring you could clearly see and feel were the smell was coming from as that part of the carpet was darker than the rest. The bathroom also had the same smell however no clear mould was seen.

Clean lovely staff. Breakfast - good selection

N/a

Reservei meia pensão para 1 casal e 2 teenegers, o Hotel recusou-se a servir refeições de adultos aos meus filhos, dizendo que se tratavam de crianças, quando no menu que entregavam diziam expressamente que o menu de crianças era dos 01 aos 11 anos, quando os meus filhos têm 13 e 14. Fomos humilhados em frente aos restantes hóspedes como se quiséssemos comer algo que não temos direito. Os funcionários todos se protegiam e não resolveram a situação. O gerente de sala era uma pessoa agressiva e de mau trato. A única solução que encontrei foi receber o reembolso de 2 refeições referente a 4 noites para não ter de estar a passar por isto toda a minha estadia, ficou por reembolsar os jantares dos meus filhos. Vergonhoso o que se passou, nunca em 50 anos tive num Hotel desta qualidade. Não aconselho a ninguém. Ao pequeno almoço tudo racionado não há qlq variedade de produtos, até se pedirem queijo vem um prato com 4 fatias