We came to Edinburgh for the Taylor Swift concert and this hotel went out their way to make us Swifties feel super welcomed!!! The festivities were wonderful, from the red carpet, staff wearing TS outfits, the music, the decor, complimentary drinks, sweet table and to the TS bracelet making table! We were incredibly lucky to be given a room at 1pm when check in was only at 3pm. The staff were all so super friendly and the hotel facilities were in perfect working condition such as the heated pool and sauna/steam room. The location of the hotel is perfect to get to and from the stadium or to the city centre. Just a 2minute walk to the tram or a minute walk across the road to a KFC for those late night snacks. Our hotel room was very clean and they had some Taylor Swift souvenirs on our table! This hotel made such a wonderful effort and made the whole weekend even more special!!!

Great hotel, easy connections to airport and city center

Nothing to fault the stay

The staff was very nice with us and the food very good. Very clean in the room. End pool swimming was fantastic.

Everything was very good. We don't have any problems in this hotel.

The most comfortable bed of any hotel I’ve stayed in in Edinburgh.

Great location, tram into city centre just 5 minutes walk away.

Having to pay for parking.

Heerlijk , makkelijk om naar de stad of vliegveld te gaan. Personeel is super vriendelijk. Fitness en zwembad is ook heel fijn

Voor de prijs kan.het ontbijt wel inclusief zijn

Very clean and the staffs are extremely nice.

We spent 5 nights in this hotel. Well located near the tram. 15 mins to get to the city centre. You can leave the car in a secured parking for your whole stay which is great. All facilities were in very good condition. Our room was comfortable and very clean. Staff in general were polite and the rooms were always tidy and clean. Breakfast was rich and we really loved the fact there was good coffee with a lot of options. Overall a good stay and highly recommended if you travel with car and want a peace of mind for your stay. We would definitely come back.

The pool gets really busy in specific times and is really small. I am not sure what is the best way to control this but 25 to 30 people in a pool like this is definitely not a nice thing to experience. Also there is really no control on the way people dress, some might even consider is a good idea to use it with their clothes on. Also, leading by example, it would be better if staff could use the overshoes and make it a mandatory requirement. A lot of people think is a good idea to wear shoes in the pool area. Even staff would just not follow this simple hygiene rule. Another negative thing we experienced was dinner in the restaurant. We thought on giving it a chance one night and proved to be a really bad choice. Menu was a joke in terms of options, very limited. Also it was ridiculously expensive and really really REALLY bad food for what you pay for. A simple pasta with red sauce seemed like was cooked with a ready sauce from a microwave. It’s a shame to have such a nice hotel and not offer descent options for people who want to eat dinner within the premises.

Mooi en schoon hotel met ruime kamers. Gelegen nabij de tramhalte op 6 haltes van het vliegveld alswel het centrum( 15min). Bovendien een winkelcentrum aan de overkant. Zwembad met sauna en stoomcabine.

Het hele hotel rook naar de chloor van het zwembad.

Stanza comoda. Ottimo per viaggi con bambini per piscina e giochi vari.Vicino al tram che collega al centro. Pulizia un po' approssimativa un paio di GG

Friendly staff. Room was great. Kids enjoyed the pool. Great breakfast.

Muy buen tamaño de las habitaciones, todo perfecto

Nada

Great location, ideal travel links.

We were not informed swimming pool was under refurbishment. The pool was a major factor in selecting this hotel.

Breakfast was very good and dining area relaxed.

Only criticism was the early closing of bar area. Would not expect the bar to be closed when returning from theatre at 10 pm.

Location

No pool or spa facilities open, paid booking. Com for insurance and was unable to cancel or re book as no one available to contact

The room Big Tv with chromecast Swimming pool until 22:30 Outside the center but The hotel is located in front of outlet area and we have 2-5 min walk to tram station. KFC in front the hotel :)

Fabulous hotel staff so helpful facilities and swimming pool was a delight to enjoy and have a relax in the lounger chairs. Shall be starting again. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

No issues with this hotel at all. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

It’s a great place. All clean. Good beds and shower. Breakfast was excellent. No complaints at all. Really helpful staff. Near train and tram station

It’s all good.

Qualité literie - Piscine / Sauna / Fitness club - Kids zone

Propreté des vestiaires de la piscine à améliorer (pas catastrophique en tout cas) - Plus de contrôle autour de la piscine en général (des gens en basket autour du bassin, aucune des règles placardées au mur de respecter comme interdiction de faire des plongeons etc..)

The staff on arrival was lovely. Welcoming and gave us lovely shortbread. The location is great, right next to the tram stop.

We have stayed here before and can't remember it being like this. The pool had too much chlorine and the changing room wasn't clean and there was no toilet roll in the toilet. The room was tiny although it was meant to be a family room. The beds were so uncomfortable we didn't stay for the 2nd night. I did tell the girl on the desk when we left but she didn't say anything. We did see other positive reviews so we didn't expect this.

wat opviel was de klantgerichtheid. personeel bleef vriendelijk ondanks de drukte. Locatie was prima goed te bereiken met de tram vanuit het vliegveld van Edinburgh. Het eten was goed.

Geen opmerkingen :)

Clean and quiet

breakfast and bar overpriced

Everything was just perfect, the staff was approachable and very attentive. The hotel was clean and our room was spacious.

Nothing I can think of.

Great location for the airport. Nice leisure facilties.

Very noisy outside train and tram line can’t sleep properly and morning kitchen delivery noisy too

Overall, the hotel is good for the price. I liked that it was in a good location. The breakfast was delicious and varied. The staff was polite and smiling. The pool is warm and open all day, the children were very happy.

I didn't like that we had to turn on extra radiators to warm the room because the central air conditioner was blowing cold. Around the pool, when there are more children, there are not enough sunbeds and I had to leave my towel on the ground. During my three day stay, I didn't get to sit on a sun lounger and relax while the kids swam.

Staff was friendly and helpful. The pool and sauna was a great place to relax with family.

There could be more vegetables and fresh products available for the breakfast.

There was nothing to like about the hotel.

The worst hotel I've ever stayed in. It was extremely dirty. Towels smelled very bad. As soon as we turned on the water in the bathroom, there was a smell. General heating was working very loudly. We couldn't sleep. Breakfast was very poor.

It was quite

Swimming pool and sauna were very nice. Location also very good with shops nearby and the tram every 7 minutes. Room was big and fine.

Not the cleanest, however the bed was clean, which is most important. The bed was a little hard but big.

Staff were amazing, Very clean everywhere, Swimming pool, hamamatsu, nice bar and restaurant. Breakfast got everything.

Room is not to big for a family of 4, baby can't sleep bacouse he gotcto sleep next to us. The location is very bad if you plan to stay in Edinburgh and go to the center, is about 30-40 mins drive. Restaurant is small for the amount of people at the hotel, so you have to wait in a line?? In 4* hotel, first time I see that. Also I went to the Restaurant with my family to dinner at 8:30 and they didn't let us get in, they said closed for dine in, but they told me when I check in that I can get to Restaurant until 9 and last order 9:30, so what I supposed to do with my family?? Quit expensive I believe for the location and my experience and also you have to pay extra for parking, but very cheap for a day 4 pounds

The location and the tram being so near liked the pool and the dimness of it

Not having a sauna and not having seperate changing rooms would of liked a selection of yoghurts at breakfast more choices in the dinner menu