Heartland Hotel Queenstown
About this hotel
Nestled in Queenstown, this attractive hotel for $386 per night is a fantastic option for your next break. Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Family friendly
Map of Queenstown
Reviews
4.0/5.0
Good(2,827 Reviews)
100% verified reviews
9.0
Location, very close to the central walking area with shops bars and restaurants, 5’ walk, the magnificent view and nice breakfast.
TV didn’t have Netflix nor YouTube option.
8.0
Staff here are amazing
There are a lot of stairs, and the hotel is on top of a hill.
9.0
The atmosphere was fantastic. We had an upgraded room and the view took our breath away. The amenities were great. I especially loved the wood burning fireplace in the lobby
If I’m going to be really critical (because I thought it was great), it is a little older but still wonderfully cared for. Cardio equipment in the gym didn’t work but weights, hot tub and sauna were great
8.0
Very handy to town without being to noisy.
Tap in bathroom was not working properly water on floor.
5.0
Great location near the road
Bathrooms are old fashion and very tiny. I didn’t like bath tubs. Shower cubical would have been better.
8.0
Close to town and nice view from the room
Bathtub missing the plug, need to ask from front desk.
Construction around the area during visit, limited parking space.
8.0
Lovely unit with a great view of the lake. Warm and clean
Staff were wonderful. Would stay again
there is a parking space outside each unit but the parking is first come first served.
You may not get the park outside your own unit.
Bathroom was very small
6.0
The staff were lovely and accomodating, for the value of the property the location is great but be aware of the hills. The room service was delicious and prompt.
There was contraction going on next door, which there was no mention of by staff or when booking. Very loud and could literally hear and see the workers a few feet away sitting on the back porch. Not a very relaxing atmosphere.
Location wise, it’s okay. Be aware for those of a lower fitness level or older side, it’s a very steep hill from the main street. Don’t be fooled by google maps. Minimal views that I could see from any of the heartland suites, the scenic hotel rooms on the same property have much better views it seems.
Cleanliness was pretty poor, sometimes when staying in dated/older motels cleanliness is what really keeps the place together and feeling tidy. However the duvets were all stained. Towels had some suspicious stains as well. Though the bathroom was clean at a glance the shower curtain was wet/unchanged when I arrived and there was visible mould on the bathroom caulk and lining.
9.0
The location was very handy for town (shops, restaurants and cafes). The room was a good size with a comfy bed and balcony with a view. We had a very warm welcome from the young English lady in reception.
The shower didn’t have much pressure
7.0
Great location, super close to the city. Staff friendly and very helpful.
It’s a bit old/tired but is tidy and clean.
7.0
Was an ideal location
Was not as clean as one would expect.
Could use a bit of a spruce up.
Room wasn't exactly cleaned properly.
Left a lot to be desired for the price that was paid as we spent more than what we would for what we thoight would be an amazing stay.
6.0
Close to town. You can just walk and leave your car.
Parking was quite hard especially if you return back late.
10.0
Location perfect
Reception/bar area relaxing
2.0
Staff were nice
The broken door, bug in the bed, the awful stiff mattress, the constant breeze in the room despite all windows being shut.
7.0
Nette Unterkunft etwas außerhalb des Zentrums. Haben den kleinen Garten sehr genossen.
Möbel und Fassade im Außenbereich sollten besser gereinigt werden. Parken ist sehr eng.
9.0
Beautiful views
6.0
The location was convenient for the centre of town and surprisingly quiet. The room was fairly large and the breakfast was good with a varied selection.
The room, particularly the bathroom, was in need of an update. The washbasin was chipped, the edging strip around the bath damaged and the shower was lukewarm.
1.0
אין שום דבר מיוחד במקום הזה
ציוד אמבטיה מיושן, וילון אמבטיה מרופט , אסלה לא נעימה, ריהוט בחדר מעופש
בעיית מים חמים ותשובות לא אמינות של הצוות
4.0
Large room, comply bed, excellent location, we could walk into town.
Carpet and bathroom were very tired looking.
We were right on the road with constant noise. Awful! :(
10.0
Staff were amazing. It was our anniversary and they made such an amazing effort and made the day feel special.
Shower curtain felt a bit unclean.
8.0
Great Lake view
7.0
Great location, lovely staff, spacious room.
The shower pressure was very low
8.0
The view and clean, comfortable bed
Bathroom a little dated but clean.
9.0
Breakfast was good. Good selection. Location was good
Hotel a little dated but very clean. Beds were comfortable
7.0
Location
The hill
10.0
The staff were amazing helping out with me booking issues
10.0
We booked in the Family Chalet View Room and the view was perfect!
8.0
Location
They don't have a sistema off ventilation in the toilet (smell extraction) ....
7.0
Room was ok, despite a bit of traffic noise. Had a good experience in the Bar, food was good, and the staff were very attentive. Close to town.
More rooms than parking spots, had to park on the other side of the hotel. Power outlet in our room was hanging off the wall (I Notified reception.) Bathroom was a little tired.
10.0
Location, breakfast, staff was wonderful.
8.0
The staff at this hotel were amazing - cheerful, pleasant & very helpful. We did request twin beds when we booked & we had a message from the hotel stating that this would be actioned. However, when we arrived, our room had a double bed. So off to reception we had to go (no phones in the room) to request twin beds. To be fair, two members of staff came straight away & made our bed into 2x singles.
The room was a good size & the view of the lake & mountains from our balcony were just stunning. We dined in the onsite restaurant on both nights of our stay & our meals were delicious & beautifully presented by very pleasant staff.
The rooms were looking very tired, in particular the bathroom. Some money needs to be spent by the hotel on refurbishments. The overflow hole in the sink was absolutely filthy - we could see the black inside from the reflection in the mirror. It actually put us off wanting to wash in the sink or brush our teeth in there. It was pretty disgusting.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $392 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heartland Hotel Queenstown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Heartland Hotel Queenstown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heartland Hotel Queenstown?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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