NH Puebla Centro Histórico

NH Puebla Centro Histórico Hotel in Puebla

About this hotel

Situated in Puebla, this charming hotel for $46 per night is a great option for your next vacation. About 97 km southeast of Mexico City, this NH property is located just steps away from the magnificent Historical Center of Puebla, nominated “Cultural Heritage of Humanity”; also in walking distance from the downtown area, main shopping centers and .

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

8.61 miles

Ex-Hacienda de Chautla

25.68 miles

Ecoparque Metropolitano de Puebla

3.53 miles

Museo Amparo

0.39 miles

NH Puebla Centro Histórico

4.1

Excellent(2,706 Reviews)

Hotel in Puebla

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPool, Pets allowed, Air conditioner and more

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

8.61 miles

Ex-Hacienda de Chautla

25.68 miles

Ecoparque Metropolitano de Puebla

3.53 miles

Museo Amparo

0.39 miles

Reviews

4.1/5.0

Excellent(2,706 Reviews)

100% verified reviews

4.0

May 2024

Average hotel. A bit on the expensive side for the amenities that were offered.

Close to center.

Outdated hotel needs a make over.

10.0

Apr 2024

Comfortable, friendly staff, fabulous location at a great rate!

Very comfortable bed, spacious room, excellent breakfast, wonderful staff-special shout out to Karen at Reception! A short walk from the main square and very affordable.

6.0

Apr 2024

Dobry punkt wypadowy

Duży, przestronny pokój Brak wykładziny na podłodze Bardzo smaczne i zróżnicowane śniadanie Super lokalizacja 5 minut spacerem od głównego placu

Niedziałający suszarka do włosów i telefon Bardzo głośna grupa młodzieży która skutecznie uniemożliwiła wypoczynek - obsługa nie mogła sobie z nimi poradzić do późnych godzin.

8.0

Apr 2024

bueno

La ubicación del hotel y la limpieza de la recepción, trato muy amable de la recepcionista y agilidad para el check in, internet de muy buena velocidad

Solo colocan una botella de agua, la pared de la habitación estaba parchada y en el balcón había botes de pintura, escaleras y material tirado, daban muy mal aspecto

10.0

Apr 2024

Great place to see Puebla from

- Very convenient location to see Puebla from - Nice, modern, quiet hotel - Spacious rooms, comfortable beds

- Could provide drinking water in the rooms

5.0

Apr 2024

Ne vous fiez pas aux photos!!!

La localisation

Le déjeuner. Il y a le buffet assez cher et le déjeuner à la carte mais si vous voulez le prendre, cela prend une demie heure. Aussi, les photos sont vieilles car la piscine n'est pas propre. Il n'y a pas de terrasse et c'est dommage car le coucher de soleil pourrait etre tres joli. Quand ils font la chambre, ils oublient de remplir le café, le frigo et vide et nous n'avons pas compris pourquoi il etait barré et pourquoi c'etait si compliqué de l'ouvrir. Bref tout est compliqué, l'hotel manque d'amour. Mais c'est bien situé. À distance à pied du centre historique. Nous avions une suite... ça ne vaut pas les photos. Le personnel est gentil.

9.0

Apr 2024

Great

Location , staff

Pool needs maintenance

1.0

Apr 2024

False advertising and disastrous customer service!

On March 9, 2024, my girlfriend and I checked into the NH Hotel in Puebla to spend our vacation there. Unfortunately, we discovered that the pool area was closed. There was no prior information about this, neither on Booking.com, where the pool facility was advertised, nor at the reception. We chose this hotel solely because of the pool access (It was very hot in these days), so I went to the reception to inquire about it. The woman at the reception informed me that the pool had been closed for 2 days already and would not be reopened in the coming days. I had booked our room a day before, so a day later, when the pool was closed, and yet it was still being advertised on Booking.com. Having a pool at the hotel was important to us as the days were very hot and dry. The receptionist offered to cancel my stay and provide a full refund. Since I had paid through Booking.com, it was supposed to be handled through them. However, I was assured that the hotel would take care of it. Therefore, my girlfriend and I checked out a few minutes after our arrival and had to find another hotel in the midday heat. Unfortunately, I have not received any further information or refund to this day. The NH Hotel Puebla has thus violated several points: 1. False advertising 2. Lack of prior information 3. Lack of customer care After One Month I am still trying to get my refund because the hotel is not responding to my messages nor to Booking.com's customer service messages. False advertising is one thing and it's not professional but I can understand forgetting to update something can happen but it's the first time I've had such a disastrous customer service. I have never in my life found it necessary to write a bad review but in this case I strongly advise you not to book this hotel!

9.0

Apr 2024

The breakfast makes this stay superb!

The breakfast made this stay superb

The rooms were a bit dated, the breakfast, staff and location made the stay excellent.

10.0

Mar 2024

Excelente precio y calidad

La ubicacion es excelente, el desayuno muy completo y buena atencion de los meseros. La habitacion y bano muy amplia y el clima funciono muy bien. Buen funcionamiento del WiFi

Las llaves o tarjetas digitales se desactivaron dos veces. Pudieran mejorar si hubiera cafeteras en las habitaciones. Falto jabon de barra para el bano y las manos

1.0

Mar 2024

Molesto ya que el personal de recepción no atendió mi petición de cambio de habitación 😡😡😡😡😡😡

Ubicación y comodidad.

😡Habitación 114 al final del pasillo con mucho ruido ya que están 2 puertas de servicio de aseo y personal del hotel 😡

6.0

Mar 2024

This is more like a 3 star hotel. There are nicer places to stay.

The location is very good. Within an easy walk to the attractions. The Hotel itself is ok. The room is somewhat comfortable.

Tea/coffee/milk/water is usually found in all hotels rooms but not this one. The bathroom is run down and the taps are wobbly on the wall. The pillows are very lumpy and not at all nice to sleep on.

8.0

Mar 2024

Mla facturación aún no me facturan

Bueno

Tengo problemas por qué no me han dado mi factura

7.0

Feb 2024

Peut mieux faire !

Nuits calmes et hôtel situé idéalement par rapport au centre.

Grand hôtel de par sa taille où nous avons séjourné trois nuits, malheureusement tout n'est pas au point, exemple les cartes magnétiques pour l'accès à notre chambre ainsi que celle de notre ami étaient régulièrement "démagnétisées". Résultat: tous les jours, il fallait reprendre l'ascenseur et passer à la réception pour les remettre d'aplomb ! Et ceci entre une et trois fois par jour ! Le deuxième jour, en fin d'après-midi, nous n'avions toujours pas de serviettes dans notre salle de bain, ce ne fut qu'après notre troisième réclamation à la réception que vers 19h et quelques...on nous les ramena. D'autre part, vaut mieux prendre le petit-déjeuner en ville car trop cher dans cet hôtel.

10.0

Feb 2024

Excelente ubicación

Ubicación

Nada

8.0

Dec 2023

fue buena en general a pesar de lo antes anotado

lo amplio de las habitaciones y la ubicación, el baño bien en general, no solicitamos alimentación en el hotel

Sen os dio una habitación que estaba inmediatamente por arriba de la entrada a la cochera, por lo que durante el día y parte de la noche era un ruido insoportable ya que el perecer en la entrada del portón hay algunas rejillas sueltas por lo que el pasar los automóviles sobre ellas hacen un ruido a metales sueltos mu fuerte, así mismo nunca se nos cambiaron las sabanas y las toallas y el personal muy indiferente.

5.0

Nov 2023

All in all, coming form Mexico City we feel it could have been a day trip return by bus

Location

Looked better in pictures, no duvet cover, towels smelt funny

9.0

Nov 2023

expected more from NH

The hotel was OK, it is pretty outdated for an NH, I have definitely have better stays with the NH chain.

Outdated rooms, bathroom was clean but the sink was very rusty and clearly needed to be changed, as well as the shower head and the bath tub.

9.0

Nov 2023

Recomendable, cómodo y bien ubicado

Ubicado a 3 cuadras del zócalo, habitación tranquila, limpia y cómoda, desayuno bien, zona segura

El check in se pudo hacer hasta las 4 PM, quizá por ser puente y estar lleno el hotel, aún así son detalles que no se ven bien desde el punto de vista del huesped

6.0

Jul 2023

Could do better

The room was of a nice size and the hotel is in a good location.

We were emailed multiple times in advance to check-in online but despite trying a few times, it never worked. The in-person check-in was slow. The room was quite dirty and there was a used plaster on the floor from the previous guest. They didn’t give us any bottled water. It was nice to have a roof pool but we didn’t end up using it because it didn’t look very clean. We were woken up by the cleaner banging on the door even though we had our do no disturb sign hanging on the door knob. The shower door doesn’t stop the water leaking all over the bathroom floor so we had to wade through water every morning. I think this could be a nice hotel but they need to make quite a few improvements before I’d stay here again.

10.0

Jul 2023

All in all, we were very comfortable, it was an easy check in. VERY SATISFIED

Beds were very comfortable , room was very clean. Please keep up the good work!

Its not that we didn't like it, but I think lobby could be brighter, more lighting.

6.0

Jul 2023

Pleasant

The location was excellent, very close to the city center. There was parking, although you had to pay a small fee. The room was large.

I visited before the pandemic, and I don't think they have spent much on the maintenance - the colors were very drab in the reception area and room. The restaurant lacked ambience.

9.0

Jul 2023

Fine, practical abd relaxing stay

Location. Room size

The shower has a very small glass wall that lets a lot of water get out of the shower area and makes the rest of the restroom difficult to use.

8.0

Jul 2023

100% recommanded

Great location, right in the middle of everything ! The room was spacious and very quiet day and night. The king bed was super confortable and the bed linen amazing ! SUPER GREAT VALUE

It is a bit old and some repairs should be done like, for example, changing the caulking around the shower door because the water link on the floor all the time !

8.0

Jun 2023

Comfortable, clean hotel near the cenrto historico. Rooftop pool, good breakfast and safe car park

Comfortable, clean and well-placed hotel in the centre of town. Enormous king-size bed and access to pleasant pool on the rooftop. Efficient, friendly service and good breakfast. Safe car park next to the hotel. Good value for money.

Modern hotel which is comfortable but lacks a little charm. Good as a business hotel.

10.0

May 2023

awesome

very close to the zocalo & a lot of local food spots.

breakfast was bit on the expensive side compared to restaurants nearby

8.0

May 2023

Puebla is wonderful, and this hotel as well price and will located near the center of everything.

very helpful staff at the check-in desk, varied and ample breakfast. Only a couple of blocks away from the Zocalo and the cathedral.

small pool.

6.0

May 2023

fair price

central location

Relative old infrastructure

8.0

May 2023

Very good

Location was perfect. For 1 night, it did the job.

Even though it looks modern, the interior seems pretty old. Also, the staff were quite difficult to communicate with. A good hotel, but not exceptional.

5.0

May 2023

Passable

Breakfast was great.

No hangers in closet, no water bottles, looks a bit run down.

10.0

Apr 2023

Excellent

Very clean, great room, really good fitness room, the pool, and location.

Nothing. It was perfect

9.0

Apr 2023

It’s my choice when I’m visiting there

Comfortable & centrally located

The breakfast is a bit overpriced.

8.0

Apr 2023

Great location, terrific value and unbelievable value for money. Highly recommended!

Great location, modern and a terrific breakfast and unbelievable value. The hotel deserves a better ranking then it currently has!

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is $70 per night. This rental is $24 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at NH Puebla Centro Histórico. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at NH Puebla Centro Histórico. Enjoy the water!

Is NH Puebla Centro Histórico pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at NH Puebla Centro Histórico?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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4.7

Outstanding(1,188 Reviews)

NH Puebla Centro Histórico

About this hotel

Amenities

Map of Puebla

Nearby attractions

NH Puebla Centro Histórico

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is NH Puebla Centro Histórico pet friendly?

What amenities are available at NH Puebla Centro Histórico?

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