Iberostar Heritage Grand Mencey
About this hotel
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Santa Cruz de Tenerife
Hotel in Santa Cruz de Tenerife
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
4.5/5.0
Excellent(2,800 Reviews)
100% verified reviews10.0
C’est un magnifique hôtel, offrant tout les services. Le personnel est aux petits soins de chaque client. Nous étions en demi pension, le petit déjeuner extraordinaire, le dîner servis à table digne d’un grand restaurant.
L’hôtel est calme pas d’animation à la piscine idéal pour se reposer.
Une piscine dans laquelle on peut ses longueurs ou se prélasser sur les transats. Les jardins sont très beaux et bien entretenus. Il y a aussi un SPA, la salle de sport, et terrains de paddle.
Il y a un parking public à proximité mais on trouve facilement à se stationner à proximité. Le centre ville est à 2 pas.
Nous avions une voiture de location et avons fait le tour de l’île avec sa végétation et ses paysages à couper le souffle sans oublier l’ascension du mont Teide, qui ne faut pas manquer.
Rien
1.0
Der Innenhof und die Lobby bieten gute Möglichkeiten zum Verweilen. Einige sehr freundliche Mitarbeiter am Empfang, Gepäck Service, teilweise im Restaurant.
Sehr viele unfreundliche Mitarbeiter (hauptsächlich im Restaurantbereich), durchgelegene Matratzen, die unzumutbar sind, völlig unzeitgemäßes Badezimmer mit viel zu wenig Platz aus dem letzten Jahrhundert, überteuertes Essen für nicht so gute Qualität.
10.0
L’emplacement près du parc, la sympathie du personnel, la salle de gym ouverte sur le jardin, la chambre côté jardin donnant sur la végétation
Le petit déjeuner offre un large choix
Le bâtiment est très beau
9.0
Classical old style hotel
Nothing
8.0
Beautiful place, nice room, beautiful pool and the bar with a view, reusable water bottle and a water fountain in the corridor
Spa was booked so I couldn’t use it.
2.0
El tipo de habitación para las estrellas que tienen no vale , incómoda se escuchaba ruido por las ventanas que no tienen doble cristales
La habitación muy incómoda , no volveré alojarme ahí en este hotel
7.0
Location, facilities, gym, the lovely staff at the swimming pool, great place to chill !
Twice in two days someone entered my room without my consent. When I told the receptionist, he wasn't too bothered about it and told me it was kind of normal because it was the technical staff before slightly apologizing about it. Definitely not what you expect from 5 stars hotel policies.
7.0
Nice pool area, very good facilities all around the hotel. Very nice staff , always helpful.
The room was with two small beds, we would have preferred a single large bed.
10.0
Breakfast excellent.. location very good for shopping
Nothing
9.0
Nice hotel, staff. Clean everywhere. Great spa and fitness gym. Great location next to an awwsome park and to a small hospital in case of need. My wife had some stomach issues and the staff were very helpful and kind. Staff made everything worth it.
The food at breakfast was pretty bad quality. Lots of variety, and they paid attention to various intolerance issues (gluten, lactoze etc.), but the ingredients were not good or were old, some smelled weird - maybe not properly stored or handled. A 3-star food quality at a 5-star hotel.
10.0
It was central, spotlessly clean & fabulous facilities.
Absolutely nothing
10.0
I was travelling with my daughter who had suffered an injury in Tenerife. The hotel was exceptional and the staff went out of their way to assist us, making this an enjoyable stay, despite of the circumstances.
10.0
Location is perfect for the city Centre. The Casino was lots of fun. The main restaurant was great.
10.0
Pool area, spa. Relaxing on the balcony after a day out. Tea and coffee in the room. Large bed, beautiful comfortable room. Any requests were quickly answered. Quiet air conditioning. Beach towels provided on request
Nothing
9.0
The standard hotel amenities and service are great. This hotel stands out due to some of the extras, like the amazing gym, the turtle sanctuary, the relaxed areas for drinks and friendly staff who go above and beyond.
I am struggling for things….. the rowing machine in the gym needed a service
10.0
Beautifully presented hotel, great location for town, and exploring the North of the Island.
We had some issues with noise, so Annabelle from the customer service team moved us to great rooms without having to be asked…great service.
Fantastic breakfast and worth the money.
Paying extra for the parking and spa. The swimming pool closed at 7pm, for a local swimming club to use.
9.0
Everything was great! Nice room, facilities and staffs.
Everything was great. The only complain is that the Cafeteria and pool opens at 10am, which I find I bit late.
10.0
I didn't use the pool, but I used the gym and it was super good, I did like the garden and the Bar outside, the staff was friendly and had patient with us. The food was also good.
10.0
Best breakfast ever, super staff, couldn’t be bettered.
9.0
Really liked the hotel, I wish I stayed a bit longer. Nice spa, loved the Papa Negra restaurant and the cocktails at the Iballa. Big hotel maybe sometimes not obvious where you need to go until you learn. Good breakfast.
Coffee at breakfast could be better!
10.0
super hotel, with plenty of facilities, close to city center but located in a quiet area.
free parkings are difficult to find, but there is a payable parking lot next to the hotel
9.0
Helpful and professional staff. Great garden & pool. Free street parking up from the hotel.
Breakfast very expensive
10.0
Breakfast variety and quality were excellent. Dinner included with half board is a three course meal with wonderful variety and knowledgeable service. Highly recommend.
Hallway carpeting is stained and was in need of vacuuming during our 4-day stay. Stood out from rest of the otherwise well maintained property.
9.0
Building and common areas are amazing
Room was rather basic and a bit run down for a 5 star hotel.
Surprised that the communal wellness areas like sauna, steam, etc came as an extra of 20 per person! Most other 5 star hotels include this in the fee
8.0
the hotel is from the 90’s so rooms and facilities are a bit old fashioned. the swimming pool os great. breakfast is ok. rooms are big and comfortable. most of the staff are nice (some less). we were there for the carnaval and it was walkign distance to all the events but far enough to be quiet.
bit old hotel. some of the staff were not attentive as u expect from 5 starts hotel. they dont helf with other activities (tours, car rental etc) which is not common to this kind of hotel.
8.0
An excellent hotel, good facilities, modern rooms but in the old Spanish style. The hotel food was good, service good.
Nothing.
10.0
Lovely hotel that feels a little oasis in the city centre. A world in itself.
the food is excellent.
no facilities and playground for children. the spa is only for 16+ so had to change hotel although we really loved our stay
FAQs
How much does this hotel cost compared to others in Santa Cruz de Tenerife?
The average price for a rental in Santa Cruz de Tenerife is $105 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Iberostar Heritage Grand Mencey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Iberostar Heritage Grand Mencey. Enjoy the water!
Is Iberostar Heritage Grand Mencey pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Iberostar Heritage Grand Mencey?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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