We stayed in the ground floor room as there was know way of asking for a disabled room on Internet. I emailed and spoke to someone at the hotel who listened to our request and made it happen.

It was an easy check in and in a good area.

We had to pay £100 deposit for damages yet the room had cigarette burn marks on the blinds and broken wardrobe, broke light, missing draw etc. so not sure how they monitor any new damages from old. Also have to wait a while for my deposit back as it was in a hold on my credit card as it had said £50 so I didn’t have enough cash.

Location and staff were lovely

The rooms weren’t very clean, we found an old sock also navigating the building was a bit odd

Location / walking distance to Metro, restaurants, park, family member's apartment. We bought location (area) at a budget price. Spent rather money on our Graduate. After being in Switzerland, France and in a London Airbnb, we realized that choosing accommodations in England the trade-off between price and comfort has to be very carefully evaluated.

Rooms are above a Pub, which we knew, but noise can last at least until 11 pm. Sloped floors, bathroom doors didn't close easily, lights in bathroom can only be turned on with strings - no wall switches, (strings are dirty), mattresses too soft. No hangers provided in clothing closest, no toilet brushes in rooms, Windows can only be opened slightly and no AC thus if wetter is hot rooms rooms have only a little desk fan. We stayed for the sleeping time only.

Free parking, staff were nice, TV was good, room was spacious, bed was comfortable and although I didn't use it, you get a discount on food and drink for staying there.

The room was too hot and it could use a fan in it, smelled a bit, my key card kept failing, the shower door was too close to the sink risky as the door is glass, the carpet looked a hundred years old, and people shouting in the carpark late at night and smoking below the open windows, overall happy these are just some pointers to help staff, overall great price and got me through the week

Basic, but good value for money. Clean rooms & great staff

Comfortable bed ,newly decorated room ,great price

Dusty ,bits of mop on the floor ,cushion on the bed had a hole , noisy despite being a back room ,disappointing that breakfast is now a bag of bits ,not sure why a nearly 60 year old has to pay a 50 pound bond 😀 😳

first time here , relaxed atmosphere and friendly staff

Room temperature was too warm,

Alright value for money and easy to get to location

Old fashioned and run down. Extremely noisy with bar underneath. Was unable to be in my room until after 11pm as it was so loud it was as if I was in the bar myself. Noise started up again about 10am too.

25% off in the bar,great location,staff happy to help at all times.

Room was a bit cold on arrival.

Room was perfect size, Breakfast kept me going all day and easy access to City Centre.

excellent location, great staff and windows that reduced the noise from the bar below.

bathroom door stuck and was difficult to get out of, but I raised this with staff in the morning and they said they’d be on it. quilt on bed was thin and not heavy enough.

There was no one at reception and the receptionist was off site according to other staff. We waited for more than 15-20 minutes. After a 6 hour drive we had no option but to leave and find other accommodation as we were exhausted. Since then we have complained and had no response from the hotel.

I liked that they have complimentary breakfast 👍🏻 staff are polite and very helpful

Whites Hotel in Jesmond has become my "go to" hotel on my several visits to Newcastle upon Tyne each year. The hotel is lovely, very clean and fresh rooms with everything you need. A special mention must be given to receptionist Angela, a lovely, friendly and extremely helpful lady. If you need anything sorted or advice she will deal with it quickly and professionally. Jesmond is close to Newcastle city centre and buses run outside the hotel frequently and a Metro is within walking distance. The area has everything you would expect, nice bars and restaurants, Tesco, Waitrose, Boots and so on. Young, well behaved students mingle with the older residents of Jesmond. It is a lovely place to stay. Prices at White's Hotel are fantastic and affordable.

There was nothing I did not like or caused me concern

great bar

rooms a bit dated

Breakfast was okay, maybe a little basic.

The shower wasn’t very powerful

Clean, everything you needed when you weren’t planning to spend much time in your room, comfortable, pleasant and helpful staff.

Disappointed that they couldn’t keep the bar open for guests. slightly odd the emphasis on £50 deposit against room damage - I think I had an email about this three times pre-arrival!