Best Western Plus Burlington Hotel
About this hotel
Set in leafy gardens, overlooking the Leas Promenade and English Channel, the Burlington Hotel is just a 10-minute walk from Folkestone's town center, the beach, and a 15-minute walk from Folkestone Harbour.
Amenities
Pets allowed
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Map of Folkestone
Hotel in Folkestone
Reasons to book
Great for pets
Includes essentialsGarden, Pets allowed, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.1/5.0
Excellent(2,370 Reviews)
100% verified reviews1.0
Awful experience- offered an upgrade for£20, which I didn’t take.
When I got to my room it was freezing. The radiator was off. I turned it on after 15 mins the radiator had not warmed up/ I called reception who informed me they would come and check it out.
After 1 5 mins I called back down as no one arrived. I was getting frustrated at this point as I needed to work.
Someone came 5 mins later.
He said the boiler was not working and offered me a space heater. He told me no other rooms were available.
Considering I was offered an upgrade I found this hard to believe.
I refused to stay in a cold room with a space heater.
I checked out immediately and changed hotels.
I was offered no apology on site and just offered a ‘ yes I would be annoyed too’.
Left annoyed frustrated and cold. Would not recommend and would not be going back.
8.0
Frühstücksauswahlmöglichkeiten sehr gut, wurde regelmäßig frisch aufgefüllt Personal sehr zuvorkommend und aufmerksam, Sonderwunsch wurde erfüllt. Altes Gebäude mit viel Charme
alles völlig in Ordnung, allerdings ließ sich das Fenster durch eine Kette nur sehr wenig öffnen
6.0
Location
Our room smelt of smoke which when questioned by the manager said it was just chemicals . Because it was bank holiday the hotel was full so we were unable to change our room .
10.0
Lovely clean
.
9.0
Great location, attentive staff and good value for money.
Slightly dated in area although there was work taking place to upgrade.
10.0
I was really shocked at how lovely this hotel was. It was just a quick stop over for me which I am disappointed about as the hotel room and facilities were amazing and the location was fab
Very hot
10.0
Size of the rooms and views from bedroom were beautiful, breakfast was good
8.0
Nice spacious room. Pet friendly. Love the building and location.
WiFi dropped off and lost some work I had to redo. Shower was boiling hot and couldn't turn dit down. Had the same issue last time I stayed here and reported it then and again. Another guest at reception had the same issue. Has put me off a bit staying again.
9.0
Very friendly and helpful receptionist.
Booked us in the restaurant although we were late.
nothing
10.0
Very well appointed room
Nothing to dislike. So close to the sea as well. . Hotel buikding itself very representative of Victorian grandeur
8.0
Great Location with good breakfast and clean rooms
There was very little Parking in the Hotel. You had to park quite a distance up the street.
10.0
Beautiful old building - well maintained throughout. We upgraded to the junior master suite - amazing! It did not disappoint! The four poster bed was so comfortable and the free standing bath was a wonderful experience!
It was too short!
6.0
Most of the staff were super friendly and helpful.
Pre-paying for everything may be the hotel policy but it makes you feel like a criminal. One staff member in particular was particularly unhelpful and unsympathetic. Extremely few parking places are available given the size of the hotel, the parking permit requirement to park in the road outside is not transparent, poorly implemented, not very well explained, and landed in me receiving two parking tickets during the course of my stay. The hotel itself is a rabbit warren, I booked 4 rooms in total for family members and they were spread out across three different floors. There are too many stairs and not enough facilities for the disabled or elderly, even getting from the hotel ground floor down to road level.
7.0
The room was very comfortable and clean and had a fan which was very helpful with the heat.
The bathroom was also very clean with a good shower.
The food in the restaurant was very good and the staff were very friendly and helpful.
I liked the location right at the coast with lovely walks nearby.
First impressions are important and upon entering the hotel I noticed how dirty the carpets were in the reception area.
I know it is a dog friendly hotel but it did make me worry slightly about the state of the rest of the hotel.
Thankfully everything else was fine.
4.0
It has character
No air conditioning meant the room was like sleeping in a Sauna. Our room was right be the elevator so was very noisy.
8.0
Position of hotel is excellent. The room was clean and comfortable, good to have complimentary water in the room. Nice shower with shower gel and body lotion included. Checking in and checking out was very straightforward.
We found breakfast a little disappointing, brown bread, beans and eggs ran out and it was a while before they were replaced.
9.0
Very nice place
Nothing
8.0
Location was excellent. Very friendly desk staff and Bar man.
Very slightly noisy as my room was at the front. Key card a bit temperamental.
8.0
The location and the general “feel” of the hotel.
10.0
Everything
There's was nothing I didn't like
9.0
Beautiful building and rooms on a really great location if you use the Eurotunnel.
9.0
Cleanliness, facilities, location
Smell of drains in bathroom
6.0
location, staff, breakfast, cleanliness.
the size of the rooms were very small
for the price. and the shower pressure was low
7.0
Good location. Well presented and clean with helpful staff plus a reasonable price.
8.0
The staff were fabulous extremely helpful. Breakfast was great and very comfy bed. The Bay Tree Bar was lovely.
Could have done with a table in room by window to look at view and eat breakfast.
Bottled water and biscuits would gave been nice.
Room very hot
9.0
needed somewhere to stay very last minute and was pleased to find a room at the Burlington for a very reasonable price. the young lad on reception (Gary) was incredibly friendly and helpful and had me checked in with no fuss. Clean, comfortable room and was just what I needed for the night.
8.0
very clean and comfortable room with excellent reception staff
we were disappointed with the breakfast, it didn’t reflect the menu we had been sent prior to our stay. my partner was expecting the ‘garden’ breakfast and I was looking forward to smoked salmon and scrambled eggs, none of which was evident.
10.0
stayed here before it’s beautiful build lovely staff amazing food and bar everything you need in one place definitely a place to relax
nothing
8.0
Food was good and the staff were very accommodating.
Our room was comfortable, but I think there were staff quarters above us, and we could hear them going about after their shift, because of the floorboards.
Some thought the plates were a bit small for breakfast, and the parking facility was a challenge.
9.0
friendly staff, lovely staircase to first floor
dated lobby area
10.0
location and service
dog friendly
not enough parking
FAQs
How much does this hotel cost compared to others in Folkestone?
The average price for a rental in Folkestone is $188 per night. This rental is $61 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Burlington Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Burlington Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus Burlington Hotel?
We found 8 amenities for this rental. This includes pets allowed, internet / wifi, laundry, balcony / patio, and hot tub / spa.
Folkestone travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World