Good breakfast with very pleasant person in charge.the plates were not big enough,more like tea plates.

little things in the room.no coat hooks,no heating no toilet brush,tv not working,coffee not replenished.towels not changed.

Nothing much

The location and hotel wasnt for me could do with updating

The staff were lovely kind and helpful. Great food and atmosphere.

It was exactly what I needed the bed was comfy, the room was warm and there was breakfast with a singing chef/waiter what more can you ask for?

Unfortunately the single room I booked was possibly the smallest room I had ever stayed in, however if I hadn't had 4 pieces of luggage with me it would have been perfect, after all I was only in the room to sleep. There was also an unfortunate smell in the lift, but they said they would investigate it.

The room was clean and sufficient and bonus for letting us bring our pooch the staff ie reception and bar men were brilliant friendly helpful and made us feel very welcome after a 3.5 hour car drive. We didnt check in till 9pm bit the guy on reception left his donner to make sure we were well informed and welcomed such a lovely guy.

The windows are single glazed do NOT pay extra for sea view the road is SO loud all night even at 3am you hear motorbikes cars racing loud music and drunk people shouting. even with the windows and curtains closed we hardly slept we were exhausted for our day out after 2 hours combined sleep we might as well just have sat in our car for the night instead of 69 sea view room for 3 and £15 for dog and £7 for the car that was brand new and looked like it had had a drink spilled down the side of it. We road trip ALOT and for sleeping noise and comfort this is by far the worst weve ever stopped in. Which is such a shame as its so clean and welcoming.

The staff I came into contact with were very supportive and helpful and easy to talk to

Leaving for home so I could have a proper shower and a good sleep in my bed and knowing that when I wake up I will not be in that hotel.

When you pay £120 a night you expect the basics like soap mugs, to have your towels changed daily to be able to finish your breakfast without being told you have to leave so they can prepare for the next setting and their breakfast starts at 8.30 and check out is 10 am, to be able to have a shower and a bath, not having to buy shampoo, only small cakes of soap were given if you could find the right person to ask. When a bath plug is eventually found it has no chain and when you do pull the plug out you can watch the water empty onto the outside roof. In my life I have stayed from onsite caravans to five star hotels but you always got what you paid for, this is the first time I have paid so much and got so little, the photos on their website have nothing to do with reality and if you have the audacity to complain and ask to see the manager who you know is in her office they just ignore you and hope you go away, as you eventually do. We had a sea view room but the windows as you will see from the photo were all misted up and the only way you could see the sunset was to put your head out the window. I have used your site on many occasions and I am surprised you allow hotels of this standard on your site, I just hope this is a warning to all travellers to give this hotel a wide berth so they can enjoy their holiday because this hotel surely did not give us the holiday we thought we would have.

Not a lot, rooms were ok but old

Try to avoid staying here if you have a big group of people especially a disabled person in your party. Rooms were advertised for 5 people but only gave us 1 that slept 3 and 1 that slept 6. Wouldn’t give us another room paid by the hotel but in the end they did- this was about 7 hours later after arguing. Lift broke. It didn’t get repaired till about 2am.