Mercure Norwich Hotel
About this hotel
Situated just 1 mile from Norwich Airport, the 4-star Mercure Norwich Hotel features a restaurant, it is 3 miles from the city centre and offers complimentary high-speed Wi-Fi throughout. A courtesy transport to and from the airport is available.
Amenities
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Norwich
Hotel in Norwich
Reasons to book
Includes essentialsInternet / Wifi, Parking, TV and more
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Reviews
3.5/5.0
Average(490 Reviews)
100% verified reviews4.0
Not a lot.
The food was to expensive for the quality.
Asked for a wake up call to go to the airport and they completely forgot to wake us up and nearly missed our flight.
8.0
the room was nice, clean, very comfort of bed. Breakfast - could be better but was fine. The staff in the hotel are honest, helpful, sympathic. It was so good to be in that hotel. I will be annoucment to my friends ect. Thank you.
the design could be little innowation, modern but is fine. I really liked this hotel.
10.0
All-around brilliant hotel everyone there was so friendly the room was very clean 👌
Not a lot
4.0
Description says there is a pool. To go there we found out it’s been out of use for 3 years. Didn’t have basic items listed on their menu (like hot chocolate and green tea)
10.0
Situated in a brilliant place staff were lovely and breakfast was nice
Could do with some updates but otherwise no complaints
3.0
Staff were lovely can't fault then however the stay and the room questionable. Very dated and old, would need a refurbishment. Tap broken, shower old, though powerful but partner had to duck under the shower head to have a shower as the shower head was too low. Bed was comfy, carpets looks warn and that made it look unclean and unwelcoming. Doors slam shut so always woken up by this. Wouldn't stay again as also a bit pricey for what you get.
Staff were lovely can't fault then however the stay and the room questionable. Very dated and old, would need a refurbishment. Tap broken, shower old, though powerful but partner had to duck under the shower head to have a shower as the shower head was too low. Bed was comfy, carpets looks warn and that made it look unclean and unwelcoming. Doors slam shut so always woken up by this. Wouldn't stay again as also a bit pricey for what you get.
4.0
Clean nice room - good parking.
Some staff more interested in sorting tills out than serving guests - felt like we were in the way.
9.0
The hotel was clean
Staff on reception were pleasant and friendly
N/a
8.0
Very welcoming, friendly staff. Nice roomy reception area. Very good restaurant, both for breakfast and evening meal.
Room quite small and could do with being updated.
7.0
Just stayed over one night after dinner and show. Rooms and halls are a bit bland and a tiny bit tatty, but very clean. Bathroom was lovely. Excellent shower.
1.0
nothing
it was dirty, old fashioned, staff were too busy to help, bath was disgusting, dirty trays left outside rooms all day
9.0
they are very nice, it s very quite. good for relax and chill
the breakfast it s good just the clening need to be improve. they don t change the towers and i see a lot of haire in the bed when we coming but in rest it s ok
10.0
The staff were so friendly and helpful. Great location, around 5 mins taxi ride to the bars/restaurants we were going to. The rooms were clean and comfortable
10.0
All of it
Nothing perfect stay
5.0
cigarette smell in the lobby
4.0
Room was cold and noisy as windows didn’t close properly, very crafty and old fashioned,
8.0
Clean. Easy to find.
A lack of staff around at the bar and restaurant.
9.0
Great size, very clean room. Comfortable, large bed. Good amount of furniture, good size fridge and plenty of storage. Good drinks making tray. Very good size bathroom and walk in wardrobe. Great breakfast selection. Helpful, friendly staff.
Room was too hot making it difficult to sleep, even when the radiators were off. Good size TV, but very limited channels.
6.0
Staff friendly and pleasant, clean and tidy room and reception areas
Hotel needs modernisation, shower head was ok for me. Luckily I’m under 6 foot tall
8.0
Nice polite staff...bed and shower was really good. Easy to locate and parking facilities
WiFi was slow or didn't work. In an industrial estate so no view
6.0
The staff was one of the friendliest staff I've ever experienced in a hotel!
One of the rooms had black fungus on the ceiling next to the window, most drinking glasses were pretty dirty
7.0
Staff were extremely helpful & friendly - we were in a room with stairs that was inaccessible for my wife and was rectified immediately, plus our phone charger didnt work and the receptionist leant us hers without question. Very helpful getting us taxis / directions / recommendations for the area also
The hotel is quite tired & is obviously used regularly as a stay for tradesmen working away, it was further away from the city centre than we thought - more than the 10 minutes walk that was advertised, but generally good amenities - not quite sure how it is £100 a night, I'm sure there would be hotels that have better spec in the area for that money
8.0
free parking, food is excellent.
rooms dated and need modernisation
6.0
very clean and well decorated
modern
8.0
Location and staff
Nothing
FAQs
How much does this hotel cost compared to others in Norwich?
The average price for a rental in Norwich is $199 per night. This rental is $84 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Norwich Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Norwich Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Norwich Hotel?
We found 7 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and tv.
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