Dinner and breakfast were entirely acceptable, though having to pay for a second coffee was a bit of a …

The bedroom was described as ‘cosy’, this was so .Small but acceptable

Friendly staff, excellent housekeeping. We had a dog friendly room which was spotless, there was a dog bed, bowl, towel & treats & even a doggy guest book a lovely touch. The room was a good size with a fridge which we like when going away. Large bathroom with shower, really comfy bed which was also large . Perfect position on the river, great walks with your dog, Coppa Club restaurant very dog friendly. We will be back.

Nothing everything was perfect at the hotel. The Coppa Club restaurant is a let down with the service, once we had our meals no one bothered to come over to see if everything was ok or if we needed a drink, this happened on both nights. If it wasn’t for Katie behind the bar I think we would still be sitting waiting now. She was very friendly & helpful.

Room was lovely and as for previous stay

No extra pillows. Shower very slow flow and cold for ages until warmed up but no really hot water. Key would not open doo 2nd night so had to go to reception to get door open. 2 new keys popped under door night man very nice and obliging. No showerr floor mat 2nd night and only 2 breakfast tea bags.

It’s really pretty. Not like a generic hotel room. Love the area too. Lovely area to have a wonder as well.

Rooms were comfortable and clean, entirely as expected. Our one issue was hot water for a shower but having enquired were advised that as the boiler was at the other end of the hotel then we needed to run the water for 5 minutes or so. We did and it worked.

The restaurant attached to the hotel played music louder than we would have liked meaning conversations were harder than otherwise would be the case. Food and drink however were good.

Lovely big room comfortable bed clean with wonderful smelling toiletries. The room was also lovely and warm and on the ground floor as requested. The staff are polite and friendly and the location right by the river is fabulous.

The only gripe I have is that there wasn't a mirror on the 'dressing table'. I think whoever designed the rooms didn't appreciate that women especially need a mirror with good lighting AND nearby plug sockets for straighteners and hairdryer. Getting ready to go out was extremely difficult without these facilities.

Good amount of room in the accomodation. Not above the bar / restaurant so nice and quiet.

Our room smelt of sweat and feet. Property need to invest in some room diffusers. Was clean though.

Room/bathroom Bed comfortable but should have been made up prior to our arrival.

No face cloths, unavailability of drinks and food from the menu.