Four Points by Sheraton Santiago
About this hotel
Santiago’s Four Points Hotel is located beside Parque de Las Esculturas, 200 metres from Los Leones metro station. It features a rooftop pool which provides views of the Andes Mountains. Costanera shopping centre is a 5-minute walk away.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Providencia
Hotel in Providencia
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.3/5.0
Excellent(777 Reviews)
100% verified reviews
10.0
Excelente toda la gente que nos recibió y con las que tratamos en el hotel! Cualquier problema lo solucionan al instante. La ubicacion es muy buena, en la misma calle y alrededores muchos bares y lugares para comer
8.0
Great location within walking distance to tallest building and big shopping centres but preferred the trendier local eateries. Facilities quite tired but fully functional and quiet. Friendly staff
A little tired in need of refurn
10.0
Large and comfortable bed.
Fresh drinking water daily.
We had the roof pool and hot tub to ourselves one evening which was lovely.
Varied and plentiful breakfast with the friendliest and most helpful waitresses.
Reception staff sorted a late check out for us.
Good location.
Nothing really to dislike.
9.0
Great location, close to shops, bistros and Costerna centre.
10.0
Amazing breakfast with lots of variety. Wonderful rooftop pool and hot tub with very comfortable lounge chairs. Location close to shops and metro station.
The gym didn't have that much equipment, but it was okay.
3.0
La televisión borrosa, no nítida
8.0
Lage nahe bei der Metro, gutes Frühstück, freundliches Personal, viele schöne Lokale in nächster Nähe
Liegen am Pool ohne Schatten, relaxen kann man dort eher nicht.
9.0
Localização formidável.
Perto do metro . Restaurante ótimo ( Baco vino ) em frente.
Região arborizada agradável de se caminhar, perto do Shopping Costanera e de um mercado com preços maravilhosos para compra de vinhos ( mercado Diez)
Cheiro de lugar mal ventilado ( corredores e não quarto ).
Café da manha caro.
8.0
La ubicacion. Te dejan aguas de cortecia.
No tenia frigobar, solo la helafera.
9.0
Super comfy room and very helpful staff
A couple of small things. Fridge not working. Not great shower pressure. Trouble getting lights on.
5.0
la ubicación
La habitación con vista a otra pared.
El baño requiere de pintura
10.0
Ótima cama e chuveiro
Alguns itens depreciados
10.0
Todo excelente !!
Nada todo me gusto !!
7.0
Emplacement central, proche des transports. Il est possible de réserver un transport pour aller à l'aéroport. Chambre propre et spacieuse. Le personnel est à l'écoute. Petit déjeuner varié.
Faire attention avec quelle carte bancaire vous payer. Si carte de débit on paie 20% plus cher la chambre. Il faut avoir une carte de crédit.
9.0
Friendliness of staff and the most comfortable bed ever!
Room service seemed a bit hit and miss.
7.0
Room need major upgrade and most importantly updated connectivity usb and universal charger
1.0
All amenities It was good, standard level.
I was robbed inside the Hotel, I had my backpack stolen with several personal belongings and work equipment and unfortunately to my surprise the Hotel informed us that it is not responsible for what happened, that the most it could do was to provide a taxi to the police station more next in the region and then drop me off at the airport and nothing else.
It's not the first time that this has happened to me, I've been traveling for work for many years and I can't help but compare the treatment, the first time the Hotel informed me of all the procedures for reimbursement, presenting the invoice, using the images, registering the incident at the police station and in less than 1 week, I had everything refunded, with a letter of apology and regretting what happened.
Four Points by Sheraton Santiago, to my surprise, treated the incident as something common and that I should have taken better care of my backpack!
Detail there was no security at the door and they do not control people circulating in the lobby, they do not question and say that it is not a procedure to approach people to identify or guide these people, this also caused me indignation.
9.0
friendly staff, pool was great, clean, perfect location
bathrooms were a little outdated and old
7.0
Hotel is located in a good location, surrounded by restaurants, cafes and the big shopping mall. Staff were nice and friendly. Breakfast was good.
Rooms are a bit tiny and the Gym is super small and all the equipment were super packed that I couldn't even able to stretch. My only requirement for the hotel was a Gym and this disappointment me. Pool is located at the top floor, but didn't swim in there, just checked it out.
8.0
Close to all facilities, value for money. The room is comfortable and clean. Staff is helpful and willing to assist.
The room needs a bit of touch up and maintenance.
10.0
everything was perfect, thank you!
10.0
Extremely comfortable room. It is located in a safe and quiet street in Providencia. The staff was VERY nice and helpful.
Other than some rude European customers in the lobby yelling at the hotel staff because "the music in the breakfast area was too loud" everything was great.
8.0
The hotel is in a great location with lots shops and restaurants nearby as well as a metro station. The room was a good size and clean.
Most of the staff very friendly
7.0
Great staff.
The hotel lacks investment. I asked for a change of room because the bathroom and the room were clean but seem old and poorly painted and kept. I was moved to a room with a balcony but the terrace had no chairs and no tables. Well located but kind of sad. Surrounded by good restaurants and coffee shops that are cheaper. The pool is a lie.
Ugly stairs, really small, no view. Ignore food here
10.0
The location is great. You can walk to some great restaurants within a minute, Le Bistrot and Bacu were great! Metro is walking distance. You can also walk to a couple supermarkets to buy wine. We got a suite so we had a great balcony with a view of the mountains. We loved it. The staff were really nice and welcoming.
The breakfast coffee could be better.
9.0
- Great location, the neighborhood is great with a lot of restaurants nearby.
- Spacious and comfortable room.
- Friendly staff.
5.0
Good breakfast and location.
I made a reservation for a room with a king-size bed and a city view, but the hotel gave me a room with two standard beds. I asked for a room like the one reserved and the staff said there was only one available, on the second floor, without any view from the city or the mountains.
I asked if the hotel was going to compensate me somehow and the staff played dead, doing nothing, only blaming the Booking.com platform. I wish the hotel manager and staff had shown a little bit more consideration for me as a guest.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $92 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Santiago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Santiago. Enjoy the water!
Is Four Points by Sheraton Santiago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Santiago?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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