Great location, friendly staff, lovely room and secure parking .

There was nothing we did not like.

it was a beautiful hotel, situated in a great location.

we didn’t appreciate that certain charges weren’t shown upfront, and only became apparent once we had checked in. The main bone of contention being the €20 charge for the use of the pool/sauna, nowhere in the marketing of this hotel is this mentioned.

we really like the fact there is private secure parking and it is a short walking distance to the centre. The staff are all very friendly and helpful

the friendliness upon arrival and throughout the stay! a big thank you Eric and all the staff! the room had an electric water kettle and tea and coffee options. the hotel had a personal and unique Charme with wonderful antique furniture and tapestry on the walls and ceiling. it was cozy and elegant. the size for a small room and single occupancy was good. there was secure parking in the back of the property which was very convenient.

small negatives: it was lovely that there was a tub, but there was a ring around the water drain which had a stain. the water of the shower head sprayed far and not controlled. on the plus: the bath was in marble and generous in size.

fantastic staff and cute property but it is far from the city center, about 15 mins by walk. given how small the entire area is that is not a great location.

location was okay. my room was supposed to have a garden view but the only view was of the plastic rooftop of the cafe which was blocking everything

we enjoyed everything

we cannot think of anything

All went well.

The price of breafast changing.

Parking facilities excellent

Evening meal quite pricey for what it was

Lovely antique home with a grand oak staircase, and elevator, port cochere leading to secure parking, and rooms like jewel boxes. Even a pool is present on the premises. May I suggest requesting room 115 with its comfy king bed, custom upholstery, and great view? Full breakfast had a panoply of breads, charcuterie, and cheeses to choose from. Fresh fruit, orange juice and a perfectly cooked egg made it a feast. Staff befitting such a place were ready to assist. This all in walking distance of Reims cathedral in the lovely downtown with many a restaurant to chose from. Every effort to exude hospitality and welcome has been made.

I could find no fault

This hotel is in a beautiful house, that is wonderfully appointed. The bedroom was supremely comfortable, and the quiet was marvellous. Even the secure parking was easy. Maybe breakfast was too generous!

Hard to improve on this hotel!

Truly beautiful hotel with excellent combination of characterful and modern interior. Wonderfully peaceful and comfortable room. Extremely welcoming host who was very helpful.

The staff were very nice (all 2 of them)

The Hotel's idea of "De Luxe" and mine are very different. I don't believe that two beds put together and made to look like a double bed is "De Luxe" nor do I believe that together with a very a basic bathroom was worth the money. Nor do I belive that a plastic bottle of water (that I have spent less than 1 Euro on in a service station) and paper cups are "De Luxe" I don't think I need to say more....

location, decorations, service

furniture need to be refurbished. No water kettle

their receptionist, Wani, is an absolute gem! we had a travel issue and she worked really hard to help it get sorted. Secondly, the mattress and bedding are very comfortable. The towels are dreamy!

The room was a bit stuffy. We tried to sleep with the windows open but the curtains kept closing them. When we tried to leave the curtains open, the outside security light was so bright that it kept us awake. Despite a wonderful mattress, this prevented us from having a good sleep.