Hanoi Emotion Hotel
About this hotel
The Hanoi Emotion Hotel is a boutique hotel located on Hang Bot Street in Hanoi next to the Temple of Literature. Free Wi-Fi is available and free 1-way taxi ride to Hoan Kiem Lake is provided daily.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Hanoi
Hotel in Hanoi
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
3.9/5.0
Good(162 Reviews)
100% verified reviews
3.0
- Close to a place I need to visit
- Receptionist attitude: very rude
- Payment method: you have to pay in full before you stay even though u show your ID/Passport.
- Room description vs reality: not even close to the displaying photos.
- Old room and equipments (the mini fridge sounded like it could explode anytime).
- Insects run around at night.
9.0
Staff very helpful. Very friendly.
Great people...so blessed.
Made us so grateful.
Felt at home...with them .
Highly recommended to friends and to visit Hanoi again.
Air con took a long time to cool down the room.
Bedroom can be cleaner...but maybe it's the furniture ?
1.0
They refunded us the money with no issues when we left early
Never have I ever had such a bad experience with a hotel. The room that we booked was called a ‘King Suite’ & yes it’s very big and spacious but extremely run down. There is dust everywhere, there are markings all over the walls, the bed is the hardest piece of concrete I’ve ever slept on. The Wi-Fi does not work whatsoever. The room isn’t soundproof in any means, we were on the 8th floor and heard every conversation on the street. The bathroom ceiling isn’t even finished or joined together, the furniture and decor is ancient. This is not good value for money in the slightest. 6am we were woken up by the restaurant above us setting up for breakfast and moving tables, VERY LOUD! The area is awful, nothing around. I advise anyone to give this hotel a miss as it’s not a pleasant experience, so much so, we had 5 nights booked here & we’ve only stayed for one & booked elsewhere. Couldn’t wait to leave!!! No money in the world could get me to sleep here another night.
10.0
Nice, comfortable rooms, staff is very friendly and helpful.
Situated close to the centre and convenient to get wherever you want.
It's already second time I am staying in this hotel and I am quite satisfied with the hospitality.
10.0
Very lovely accommodation !!!
1.0
nothing
staff not flexible. tv spoilt and old. no soundproof, noisy. room fridge too noisy. aircon not working.
7.0
I like the location and the staffs. They are very friendly, helpful and kind.
The aircon was not working in room 505. And the bed is a little too hard.
10.0
Staff very nice and helpful, rooms were clean spacious and comfortable
The area was a little run down but never felt unsafe but other then that was good as it was central too other more tourist areas
10.0
The staffs were very friendly and helpful. Our room was very clean and nice decorated. The environment was also very nice. Will come back next time.
10.0
Good location
Nothing
4.0
The shower was strong. The bathroom was big and clean. The air conditioner was cold. The staff was helpful and always doing their best to accommodate.
Bed sheets and pillows smelled like body sweat even after the room was cleaned. Wifi was very slow. In booking.com it says .1mi from Crown Poker Club but it was farther, over 1km. Incorrect info. Not good breakfast selection. Property is not kept in good condition, seems old and run down.
4.0
staff was very nice
Dirty. Found a nice collection of hair from previous guests
9.0
there is very good of the provide
the property and the service
4.0
The room rate so expensive for pandemic times
Breakfast not good to think it is included to the roomrate
6.0
Room is super dusty. Glass top at mini bar, head board and other surface in room are covered with a layer of dust.
Floor feels sticky. Room condition need upgrading. Stayed in room 301. There is a gap on the door frame when door is closed. Very bad sound proofing.
Staff are generally friendly except 1 lady receptionist. She questioned me why am I asking for 1 extra pillow when I requested for 1 more for my daughter. After 4 days of requesting (daily), I was finally given 1 on the 5th day. Will not be back.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $59 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hanoi Emotion Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hanoi Emotion Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hanoi Emotion Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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