Wide room, excellent quality, good facilities

Basically nothing, just not an area for a walk outside

All perfect

this is perfect for a little getaway, anything you could possibly need was there will be returning

personally i wouldn’t book this if you’re staying in cologne as it is a little while away - i had to take a train which was 15 minutes and then walk for about half hour, however you could get a taxi!

Great location to visit Bayer

The room was big and very clean

Even though i booked the suite because the photos showed it had a bath, on arrival there were no bath in the room, only a shower. So i would suggest they represent the rooms more accurately as this was very disapointing.

Hospitality of the staff

Location

beautiful area for a morning walk and room is very comfortable

Free breakfast

I don’t think the text box can hold enough of what needs to said about the hotel. 1.) Location so far from any attractions or shops so be willing to get over charged with taxi fees. 2.) make sure you have your wallet or personal items on you at all times as workers at the hotel do like to enter your room once your out and kindly take money. Don’t worry through, as they won’t offer you food or money off hotel. They even blamed us, saying we should of locked our doors once we leave our rooms. But you cannot lock the doors. Once closed they are only accessible using keys which we had at all times and the cleaners which enter the rooms every morning to clean up are wallets. No need to panic as the building is very secure and protected. We asked very politely is there any cctv camera in the hallway and the receptionists reply was “there is not any”. As you can gather the workers are so helpful and deliver a great level of customer service to the table. This in result ruined a potentially great week in the beautiful country that is Germany. We all did not feel safe in our rooms all weekend after discovering this. In return felt very disappointed with the level support given to us by the hotel and police service in the area. 3.)Once checking out of the hotel they even charged me more for the room(s) Thank you Kasino hotel for this lovely welcoming stay.

Silence!!!