The friendly host - David who greeted us well and prepared us a very nice breakfast.

None.

Breakfast and hotel service was fantastic. Hotel and room were clean and comfortable. The 200-year-old hotel has a very unique but enjoyable atmosphere.

beautiful place with a nice view,breakfast is great and tasty,room is big,bathroom is outstanding,15 min to city center and bus station is just infront of the hotel

Check in starts from 5pm which is very late,the wooden floor of the room was very noisy walking on,can easily wake up someone sleeping

located perfect for our trip and event. nice breakfast too very co fomfortable

little bit of moth ball smell in the back entry but better than any other smell I guess lol not bad enough to keep me from going back again

Extremely efficient property management while at the same time, offering a personal touch. Everything was well planned. We arrived pretty late (around 10pm) and had a key waiting in the key locker with a letter with all the necessary details. When I found the internet was not working, I was able to reach Robert from the common phone and get it fixed. I felt like a beer and lo, there was a dispenser serving cold drinks and beer as well at a very nominal price, added on to the bill the next morning. The breakfast service was served at the table which was a special touch as well.

The wi-fi service was on and off and the mobile signal also very weak so had trouble getting some urgent online work done.

great view over the lake and mountains

Good location near the lake, large room, excellent staff

Dull decorating, shower curtain rather than glass screen, lino on the floor, and on the bathroom walls, smell of mothballs in the corridor

The host and the breakfast were great.

We didn’t have internet in the room.

comfortable beds, spacious room, car parking, the gentleman is really nice

the hotel smells bad and the staff need more training

Friendly staff, good breakfast and convenient location close to a bus stop

Their hospitality and always on the go helping attitude.

No choice for breakfast.

There is a frequent bus service into Luzern stops right outside the property.

Roberto is an attentive and efficient host from the moment he checks in. The double bed was very comfortable. There was also a topper. Large room with everything you need. Quality breakfast. Bus stop 24 to Lucerne in front of the Gasthaus. Conveniently accessible thanks to the Lucerne visitor card that Roberto will give you at the reception.

Minor maintenance of the bathroom. Cow smell in the night.

Great breakfast.

Room was noisy from the street. The floor is very noisy. If you are walking at night you are waking up others. Not so good smell at the entrance to the hotel

Very clean, large room, great breakfast

Host was excellent welcoming and supportive. The property had character much we wanted for our stay. Location was very convenient with great bus and train connections.

The property is on a busy street.