Friendly atmosphere, helpful staff, reasonably priced

The location is great. Close to restaurants, cafes and bars of Providencia. The bed was comfortable and clean.

The place itself is old and tired and needs a revamp. I had a private room with heating which was Ok. However, my private bathroom was annexed to the room with a very simple corrugated roof and no heater. In the middle of winter, Santiago is very cold so some heating in the bathroom is essential.

Everything

Ok

Ambiente

Ruido 2do. Nivel

The location of this place was the main importance for me, it was a little small could I say, but the personal was very friendly.

It was too loud, you can easily hear what happens on the other room even if all door are closed, there was a few moments were this situation was a little annoying.

The only good thing was the address in Providencia, a very good zone of Santiago

The bed was horrible like a nightmare, the special requests for my breakfast was totally ignored. It was too expensive for the old house that really is

Need organize and don’t have breakfast, no one work morning , is so so bad experience with booking

Need remove this hotel , is no hotel

The staff was very friendly and nice. The breakfast was ok, but not mind blowing,

we had to wait around 40 minutes for our room, and we couldn’t pay with card because they had no machine and this was not communicated beforehand. We had to be constantly communicating with the owner via whatsapp about the payment. Also the room is very noisy because is next to the street and we could hear all the pipes and other weird noises.