I loved the pool

Very clean , great facilities, wonderful friendly staff.

Nothing

staff kind. the chefs was very nice with my girlfriend and me, also all the waiters, waitresses and cleaners were very friendly

not clean, rooms very old. doesn’t look like the picture

Breakfast and rooftop pool

Room size too small and not well lit rooms

Faciliteiten

Kamer was niet ruim genoeg

The hospitality, breakfast, bar, kids play area, and the effort from the hotel to make our stay as pleasant as possible. very close to massage places, shopping, bars, CBA atm

Could be a little more cleaner on the hallways. Water spilling out of the shower area.

We liked the location.

Today we are in 2024 & the entertainment system (TV) channels are out dated. They don't have any multimedia channels and still following the tv channels that we used to watch in the 90s. The property indicated 4 stars but their customer service was not up to the mark. We requested to talk to the supervisor regarding some issues that we had faced, but the supervisor never turned up calling us back. Upon repeated inquiry, we had been told that the supervisor is busy with other guest and never returned back. Booking.com must degrade this hotel to a 3 stars instead of 4 stars.

Great staff and well facilitated for children. It was our 3rd hotel we stayed at for this trip and can happy say they had the best breakfast. I looked forward to breakfast every day, especially the Balinese food.

Restaurant forgot to bring our tolders dinner, so he was served last and late. By the time it came out he wasn't in the mood to eat, so it was wasted food and $

Balinese style open and airy friendly staff excellent service super comfortable bed

everything was fine

Абсолютно ВСЕ. Расположение, персонал, номера чистые, бассейн чистый, завтраки разнообразные на любой вкус.

Все понравилось.

The breakfast, the swim up pool room and exceptional staff.

roof top pool, walking distance to shops.

The breakfast had such a great range and variety

Nothing

Swim out room was fantastic. Bits of renovation during our stay but wasn’t a problem. Breakfast was amazing and the staff were brilliant. Location was great.

Some areas need renovating but it wasn’t affecting our stay.

This was the 6th time we’ve stayed here, always love it!

Very complete with swimming pool and kids activities which helps us as parents to make our children more comfortable during staycation

The room a bit old and quite dark

The pool access room was ideal and the bedding was comfortable The staff were friendly and generally efficient. Breakfast selection was very good. Live entertainment in front courtyard was good.

The air conditioning unit was noisy and the temperature control did not work. The restaurant food was at times served cold and often took a long time to arrive. I suspect cooked food sat around in the kitchen before serving. The special BBQ Grill night was anything but special as the steak was tiny and as tough. Location was only fair.

Location, food and staff.

Room could be a bit bigger

Breakfast was great. Staff were Great. Room service was good!

Slow Internet at times

Breakfast was good, room was decent, washrooms were average/

Washrooms in the rooms were small with no or poor exhaust

Location

Room aircorn leaking

Das Personal war sehr nett, freundlich, hilfsbereit und professionell.

viele sehr laute und wenig gut erzogene Familien, die ab 7.00 Uhr im Pool und Frühstücksbereich nicht gebremst wurden. Die enge Gasse, die zur Unterkunft führt, war insbesondere Nachts von z.T. aggressiven Hunden belagert.

Great location and facilities, pools were amazing. Staff were sooo good, very helpful and always smiling and happy.

Not much

It’s very convenient for everything😊. Our flight was early & we requested for early check in. They got it ready for us which was really really nice of them. The breakfast buffet was amazing. I highly recommend this hotel. 💕💖

Nothing

Staff was courteous.

The room AC was leaking They stop room service at 9:30. That's too early for a star hotel esp at a tourist destination Breakfast was good but when we complaint about a small metal wire inside our croissant, the staff neither took any action not apologized.

Localização excelente, tem tudo perto, restaurantes, massagens, lojas. Pequeno almoço excelente, muita variedade oriental e ocidental. Staff muito atencioso e disponível.

Hotel pouco cuidado, a entrada engana, pois os quartos e o hotel em si estão mal cuidado, muitas infiltrações e equipamentos pouco cuidados.

The property is in a great location. The staff are amazing and go above and beyond. Alit that works in the best brew bar does a fantastic job serving up delicious cocktails.

Excellent service, Clean, friendly, facilities are great,

Breakfast has not as much variety as previously. Lagoon pool is open to early

Strategic location and the hospitality!

Nil

I loved everything about this hotel! The room, The pools , The service, The staff , The food , The location!! Everything was absolutely perfect and on point!! There was nothing to dislike.

Pool access room was fantastic, rooftop pool and bar was awesome, breakfast was very good and full of variety, room was very clean, bed was massive and very comfortable, staff were very friendly and helpful with any requests. Hotel was quiet and tucked away from the hustle and bustle of the main street of Kuta. Easy walk to anything that you needed.

Nothing. Everything about the hotel was excellent.

Rooms and beds were amazing. So comfortable.

Breakfasts were ok but more western food would be good