Good food, and location. Comfortable rooms, perfect for families with kids. Very welcoming staff and general atmosphere.

everything was perfect

could not find the shuttle bus schedules from Ito Station to Hotel on the official website

The staff at the reception are unable and unwilling to communicate in English. It's almost impossible to reach the entrance of the hotel without a car.

the large rooms, good onsen for indoors and outdoors and the awesome games reoom.

you'll need a car to move around the town and it was hard to find vegan or vegetarian options in that area.

We loved everything. One of the best hotels we've stayed in Japan so far. Reasonable price & excellent service. Loved that all the rooms have hot spring water flowing. On the territory of the hotel they have a lot of activities: free drink bar in the lounge, mini-live concert in the evening, hand and foot hot spring baths, children play room with games, massage, many types on hot spring baths, souvenir shop and even hand-made classes. We didn't have enough time to explore everything. The food is outstanding and they have a lot of options for vegans/ vegetarians, and all the meals that contain allergens are marked. Also, we appreciate the shuttle bus to the hotel, they came to pick up only 2 of us, although we have arrived late. The room was very quiet, spacious and we had a good sleep, didn't want to leave. Will make sure to come again. You can feel that staff in this hotel truly love their job and care about customers.

The food served is very good so delicious..looking forward to go back staying again.the staff is very nice even if you are a foreigner you are also treated in a nice way ❤️

Excellent dinner and breakfast. Good onsen.

Wifi is weak inside hotel room.