Hôtel Saint Thomas
About this hotel
Nestled in Lomé, this lovely hotel for $46 per night is a fantastic choice for your next vacation. Hôtel Saint Thomas features a garden, shared lounge, a terrace and restaurant in Lomé. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Lomé
Reviews
3.6/5.0
Good(71 Reviews)
100% verified reviews
4.0
Scheduled daily room service.
But with NOTHING complementary including bottle of water. Even you are not allowed to take second piece of bread in the breakfast. 😀
Charging me more than my other group members, while we could not understand the difference between room type. After 3 nights, I had to check out and do booking in another hotel leaving my baggage at the front desk so to collect it in afternoon (on return from my workshop).
But when I came to collect my baggage, I was not allowed and was offered for a better room same price as of my friend.
9.0
Good
N/a
5.0
Breakfast was sparse. Location was right at the intersection of a major road, as such was not suitable for leisure walks.
There was cockroach in the room and I suspect bed bugs too. All TV channels were French speaking except one news channel. Communication was a major barrier as I am not vast in the French language. The hotel promised to pick us at the Airport on arrival but they did not show up and it was difficult to question them because of the language barrier.
1.0
Customer service is very poor!
The Managing director is quite a bully, he certainly bullies his way around the place. We checked out at noon but requested to remain in the Hotel premises till our ride arrive.
After 30 mins, one of the hotel worker came to us at the hotel terrace to request to leave or extend the stay! I have never seen anything like that! Customer services is very poor!
Never never would I recommend anybody else here.
7.0
Great location and staff support. Good internet service. They change beddings and towel daily.
The breakfast was very basic, with no fruits or vegetables. It will be nice to label food, for people with special food habits.
8.0
Location
Nothing
5.0
When we upgraded and paid more, we had a very nice room. Restaurant made a wonderful salad for me each night, and other food was tasty too.
We booked a double room, which ended up being dark, small, uncomfortable, slightly smelly. We were quoted a price more than double that to move into a bigger, brighter room. When I said we were cancelling the next two nights of our stay, and started looking online for a different hotel, they relented and gave us a better price. Still felt like bait-and-switch to me. Pay attention to whether you're booking an 'economy' room.
We booked 'breakfast included' then were told that was only for one breakfast, and we'd have to pay for the second. At breakfast, when our friend went back for a second croissant, attendant told him separate charge 1000CFA for that!! We were allowed one cup of coffee! Extra charge for the second cup!! Well, we managed to settle up in the end without extra charges and with a second breakfast . . . but WOW! Not fun to feel watched all the time!
6.0
Wifi and AC was good
They would not honour my Booking.com price. Even when I complained to Booking.com, the hotel did not respond to their emails. This went on for 3 days, and after I checked out, Booking.com finally gave me the credit that is owed to me.
10.0
The staff were so pleasant and helpful
10.0
I enjoyed my stay there , the staffs are friendly and gives the best welcoming services.
The fact that there was no POS for payment
7.0
Staff were very good, food was excellent but expensive
The rooms were very stuffy, no fresh air
6.0
The hotel is clean, pleasant staff, good wifi and affordable
no dinner services at the moment due to COVID19 protocol
7.0
The staffs are good and the facility is ok for
8.0
Good
The staff was very welcoming and ready to support in case of any need
9.0
The hotel is conveniently located not far from the city center and the airport. Breakfast is great and came with tea, coffee, milk, boiled egg, fruit on demand, croissant, bred and butter. The staff is nice and welcoming and the food, room service and wifi is great. Bed and pillows are comfortable and linen and towel clean. Hot water great. Room well insonorized from street and traffic sounds.
A small gym room would add a tremendous value to this place. For now you can just walk out and jog either along the boulevard’s sidewalk (north going right of the “dove” monument is ideal).
Breakfast could be a bit diversified with some hot solid African and European meals. Lighting in stairs and hallways could be made be improved (by installing sensor to trigger the lights on when guests are walking in the stairs and in hallways (you sometimes struggle to find where the switches are).
Room cleaning is on demand. This should be automatic as in other hotels.
FAQs
How much does this hotel cost compared to others in Lomé?
The average price for a rental in Lomé is $99 per night. This rental is $53 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Saint Thomas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Saint Thomas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Saint Thomas?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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