Las habitaciones muy lindas con una vista preciosa al Lago Garda, con frigobar que contenía.snacks y bebidas frías, muy oportunas. El personal muy amable, instalaciones limpias y modernas

Todo fue perfecto, simplemente rechinan un poco las puertas al abrirlas.

Amazing views, terrace for very good breakfast, cleanliness, friendly staff, plenty of room round pool.

Bathroom ( room 52) was tiny. Shower difficult to get in as was so small, just don’t drop the soap!😂 I would think a large person would not be able to get in.

This was a great hotel. Staff so friendly and helpful. The room was a great size with the balcony and view of the Lake. Definitely request a room on 2nd or 3rd floor is you want the lake view. Great pool and outdoor bar area. short 5 minute walk into Desenzano with loads of restaurants and good shopping. Quick ferry ride across to Sirmione which was also great. Taxis are not easy to get in Desenzano, so make sure you allow plenty of time if needing a taxi - the staff were extremely helpful with assisting in this area and even arranged taxis for pick up for returning to the hotel. Buses are available but don't run on time, just allow plenty of time if no taxis are available and you need to get to the train station. Walk to the station is about 20 minutes mainly uphill. Overall such a relaxing and lovely stay. Highly recommend.

It was in a great spot, beautiful views of the lake and close to the town. We got a lake view room and was spacious and extremely comfy!

I’m not sure if it’s because of the lake but there was a lot of little flies around most of the time. Not sure if there’s a way this can be helped though

very friendly staff

the hotel is away from the town centre. it is also run down compared to the pictures. At the price charged I’d expect a higher finish. at the least not needing to wait 10 minutes for a waitress to tend the bar

Location was very good. Right on lakeside and a short walk into town. Excellent breakfast!

Our room was next to the kitchen and dining room. The staff were very noisy at times which made sitting outside our room unpleasant at times

View from a very comfortable room. Staff are very attentive, if anythings wrong just report it...Their speed of response is excellent.

Not really a 4☆, it lacks the finery I expect from a true 4☆. We had just come from the Excelsior San Marco in Bergamo and the difference is really visible. A typical example, only one person on reception when there is often a queue. The general condition of the hotel is dated and worn. The rooms are small and adequate, but quite tight, the gap between the wall and the bed is very small and with furniture in the way, it was quite a challange in the dark! They have lots of faults, ours the main door jamb was away from the wall, on a number of occasions we struggled to get the door open. The warbrobe shelf had lost a supporting pin so it would tip and try to fall out. We have a bedside light that you would switch on and it would immediately switch itslf off. The bathroom shower, the drencher needed some attention. These are not what I expect from a 4☆.

what a view - just superb! room was very well located too. great breakfast