Pool area good for kids. Breakfast really nice. Staff very polite. Good facilities for kids. Games room great for older kids and clubs for younger ones.

Felt kids entertainment at night was just a bit too late. We're going to eat in restaurant one night, but reception staff and staff in bar area both couldn't tell us price for children. Was told we had to wait till restaurant staff came in at 6pm to find out prices. Ended up eating out. A bigger selection of beers. Roof Tiles in pool area need sorting. Although these are small negatives, I would definitely stay here again and recommend it to others.

Amazing staff, very clean rooms and public areas. fabulous food and great choice. Waiting on staff were outstanding. Nothing was too much. Kids loved the disco, kids club and swimming. We were not in a modern room but seen most rooms are being done up. Hopefully all will be done soon.

Bed was very uncomfortable, was like sleeping on the base board. Springs had gone. Kids running around the whole hotel bar area, room corridors, dining room playing in the lifts.! The parents in the bar drinking and not giving a sh!t.... Security didn't say a thing. Children could attend kids club and leave to go back to their grown ups at anytime, however.... The main door to the hotel were easy to access and children could leave/escape/be taken! At any time. Big safeguarding issues for me!

The restaurant staff were amazing and really attentive. Rooms were clean and well laid out.

Very little to complain about, we only had 2 towels for 3 days and 2 people and there was no iron in the room; however, after speaking with reception these things were rectified quickly. There was also no menu to the puddings which I found odd. It would have been handy to know what each cake/dessert was before trying it.

All good

it was our first time coming to the cliffs hotel really liked everything about it it had kids entertainment on and then something for the adults I will be definitely be bringing my daughter next time she will love it

the only downside was the jacuzzi wasn’t working and that’s the reason we came to the hotel has it was our 10 year anniversary and I was looking forward to the jacuzzi I know these things can’t be helped

Kids club entertainment food pool

Bunk beds for a 3yr old and a 5 yr old

All

amazing food friendly staff good entertainment

rooms a bit tired

Great hotel for the price we paid. Great breakfast.

The hotel is in need some decoration has it is becoming a little shabby in places.

Been before, food was excellent,staff friendly

Draughty window with gale force winds

It was warm and clean. Nothing was too much trouble. The main menu was fantastic all the food was great. Got the car on the carpark but was blocked in with other cars,the guy that moved the cars was brilliant, we were out in no time at all.

It's not a adult's only so I find children running around till 12AM abit sad The entertainment had to cope with children too . Great for a family hotel

just discharged from hospital on the day we had booked for a 2 night stay pleaded with the cliffs to change the date which cost 228.00 pounds .. even to just let us have 1 night would of been a lovely break for us ..... well what can i say...............

Food was good, breakfast particularly was excellent, rooms would best be described as adequate, smallish in size, clean and functional, mattress far too soft for my liking so didn't sleep particularly well.

wifi was very weak, signal strength pretty poor throughout the building, and impossible to connect a video call via messenger.

Good location friendly staff clean

Very noisy with a woman catawalling attempting to sing

Yeah breakfast was good you had a lot of chices

The bacon tends to be pale people like myself like to see it more well done

food, staff, room decor good. Good prices for drinks

Good Entertainment but finished at 10.30 and bar closed shortly after at 11pm. Was with my 84 year old disabled mum and i am 60 and we both felt this. They should tell you this when you book as you expect the same as other choice hotels (Viking) and being Blackpool you expect better, longer entertainment. TV in room far too small to see.

We were AI and the cost was good value. Although we never had lunch, the food was excellent. Plenty of choice and the dining room was bright / large and never seemed over crowded. Varied nightly entertainment which meant if you did not want to, you did not have to leave the hotel. The location was great and directly opposite a tram stop and next to the bus stop.

Although the main area was acceptable, I did not find the hotel that clean & it was very tired. Despite paying extra for a side view, the room was quite small. I have stayed in the sister hotel with a side view and the room sizes had no comparison. AI is a hit or a miss. Limited choice of lager, spirits had the usual choice but only original gin and despite pink gin being Gordon's too and roughly the same cost, it was not included in the deal. If you wanted additional drinks, they were available at an additional £2 per drink. £1 for a bottle of water which given the current circumstances, I felt it was rather steep. There was a jug of water on the end of the bar but with Covid 19 still rife, I did not want to use it.