Everything was spot on staff couldn’t do enough to help really impressed breakfast was the best holiday inn breakfast we have had stayed at one last week and the food wasn’t a patch on Poole all very good

Nothing

I could book last minute

No food available when I arrived late

Everything was great, clean brilliant staff could not do enough for you. The food was wonderful and I can’t state enough how great the staff were.

The only issue we had was there was a constant drip outside the bedroom window, which kept us awake most of the night

Arrived late very friendly staff in reception, air conditioning in the room & friendly & helpful staff at breakfast.

nothing that I could see

Everything was good and excellent value for money

Loved the walk-in shower

Fridge in room

Spacious tidy room , comfy bed , and tasty breakfast included. Friendly staff. Ideal for an overnight stay after a late ferry from France to Poole. 2nd visit in a week. Will definitely use it again. Perfectly located for the ferry and poole town centre. Always friendly staff aswell.

The air conditioning, and breakfast is really good and ithe hotel is in an amazing location very close to the beach, train/bus station. Outside is a lovely patio area with palm trees and there is a small bar which is run nicely. The room and bed is of good size and the shower is good. Excellent parking facilities, very friendly reception staff and a TV.

For the price I hoped for a little extra like a jacuzzi sauna room.

Clean and comfortable at a great price.

A bit out of the way to find walking from the train.

Just about everything

Good efficient and friendly staff. Excellent breakfast. Good location but a little far from the Quay (20 mins) for walking back and forward too often.

The room had poor air conditioning. The display on the control had a flashing spanner so I assume it needed maintenance/repair. Housekeeping supplied a fan but the room was still too hot.

Good staff. comfortable room.

Nothing not to like

Comfy and clean hotel. Would stay again

quiet room

Not able to open window

The location was great

The breakfast needs work on for the money we pay I thought it would be better and more choice

everything Thank You

Location

The hotel was clean and close to my meeting. The room was comfortable, clean and spacious.

Can't sleep at 8am because they decided to cut grass and bushes next to my window..

Good value for the area of Poole. Room was hairy and spacious. Rooms very clean and comfortable. Staff friendly and welcoming. Nice buffet breakfast included in price.

Not much. Did add on parking fee which I was not aware of when booking…£15 for 48hrs. Worth it I suppose if you want good parking with CCTV coverage.

The property was fine. However, I was informed that my room would be a double. However, when I arrived there I was told it was subject to availability (very nicely by a lovely receptionist) but this information was not given to me when I booked!

The property was fine.

it was ok, a bit jaded.

it just needed a bit of a spruce up really. Location was great for why we were staying & staff very helpful & courteous. Room facilities were adequate.

Staff were extremely friendly and helpful