nothing

everything it was like a zoo and how this can be a 4 star hotel I’m astonished

The staff were amazing and the daily and evening entertainment was brilliant. They really know how to make your trip special. The rooms were beautiful and the food was excellent with a wide range of choice at all hours of the day.

The breakfast was fine.

Lunch and dinner were subpar. Fish was served at lunch and dinner and it smelled strongly of fish, indicating that the fish was not fresh. The food quality in general was not great, the pizza was burned all times we tried it for example.

A sea view never disappoints thank goodness for small mercies!

NOISY!!!! Scraping of chairs in preparation for the meals from early in the morning. The sound carries upwards to the tooms. Clattering of plates as staff seem to throw them onto the various trolleys as they clear them. This you can also hear up in the rooms (5th floor). Its canteen style. Rushrush...Dirty plates, dirty cutlery. Even spotted a fingernail in the cutlery tray trying to find clean ones.The non stick "placemats" , if wiped, were with dirty rags. Not geared for English speaking guests (I guess Brexit is our fault). Beds uncomfortable. Felt herded in and herded out. Too far from airport. Better beaches elsewhere as crowded and sewage pipes appear to run straight into the ocean. Never again!

The premium area, the views from the room and the hotel was very clean. I felt safe as a female solo traveller. I never struggled to find a sun bed in the premium area.

I was initially given a room that was above the restaurant which was very noisy, but after a few nights I was moved to a room further away which helped a little. However, the walls are so thin, I was woken up many times by people having sex the in rooms nearby. I found beds very uncomfortable. The food was poor and I am not a picky eater.

I liked very much the variety of menus . Every evening had a different menu based on different cultures . I really loved that . I also loved the animation team that did a really great work with their shows and games . The housekeepers and the receptionsts were very pleasant, kind and helpful aswell !

The bed was pretty uncomfortable because it was formed of 2 mattresses and me and my husband always fell in that space between them . We had to sleep on the edges just to try to avoid thins thing .

the premium advances and the clean the hotel and staff were

trouble when trying to get an iron and there was one woman who was unhelpful when doing so which I found very out of place for the hotel as everyone was lovely and helpful apart from one worker who answered phone when I rang down to reception

staff were super friendly