Me and my family visit this property every year. Its good and relaxing experience. - location is perfect - it’s 2 min from the beach by the raft provided from the resort - the quality of the food and the variety was excellent this year. - I tried the spa - the therapist is very good as well. - the water at the south beach is very shallow, so it’s perfect for kids - the value for the money is good, you get what you pay for

- the AC unit was not cooling properly and there’s no AC in the second room in the Appartment . we had to buy a fan - housekeeping was not cleaning the room well, and the frequency was not consistent - we had ants in both Appartments - hopefully this will be addressed - bartenders were very often not present at the pool bar, I would see them chilling in the storage room of the bar - the alcohol for AI is very low quality, I don’t mind paying more for better booze

Great location! Can't fault that. The hotel has a man operated raft across the river to reach the beach, a 2 min journey but a really great experience. The sea is beautiful, the beach is sandy.

Food labels in buffet don't say if veggie or not Fridge and TV in room didn't work 3 out of 4 lightbulbs didn't work Needs a complete renovation Carpets in rooms are dirty Staff are polite but untrained

Only the location.

Terribly old hotel and unmaintained hotel. Musty smelling rooms. No room cleaning only towels change (at least that..). Rooftop bar not working. Restaurant food is identical if not absolutely the same every day. And the worst part of the whole stay - NO WAY TO SLEEP BETWEEN 9PM and 5-6AM!!! The nearby “party” restaurant/bar music is extra load during the mentioned period of time (9PM-6AM) and you can only wish to get properly rest.

The staff was polite, especially the man, who was driving the boat through the river. The room was really big, and as a space suit us perfect. The view of the balcony was wonderful.

I was truly disappointed from the hotel. It was dirty. The cleaning staff even didn't make effort to fold the blankets. They were just smashed and thrown in the wardrobes. The breakfast was almost awful. There were just two or three things, which you could eat. Last day we even missed the breakfast. The bed was horrible. It was the worst bed in which, I've ever slept. I was waking almost every day with headache. We book it recommended by friends, but for sure we won't come back and recommend it to other people.

The food was good! The view from the room was exquisite! The beach is great for families with children!

Lack of sunbeds on the beach! The hotel doesn't have a private beach!

I’ve been staying at this property for 5 years and I love it, that’s why I’m giving it a 6, if it was any other 4 star hotel which I’m staying for the first time I’d give it a 1. The quality of food and beverage and the service was for a 3 star resort at best. I’ve had a very good experience for my previous vacations, unfortunately the quality has been dropped drastically. I really hope it’s a one time deal because of COVID and things will get better. The location of the resort is perfect and the raft service to the beach with Ivan is always amazing. But that was pretty much it.

- the room was not detailed and cleaned properly upon our arrival. The light fixture on the balcony was hanging on the electrical wire. The paint on the railing is falling apart, there was a lot of spider nets all over the balcony. - housekeeping used to come every 2 days, this year they would just clean the trash and restock toilet paper. Clean sheet and towels you would get every 3 days if you are lucky. - the umbrellas at the pool were very outdated - some ripped off and some broken. - the quality of the food was very low - lots of the dishes were just a bag of frozen food that was broiled or fried. I’ve seen dishes from lunch served during dinner in a different form. The variety was just not there. - the all inclusive liqueur is the lowest possible quality that can be purchased, which is typical for 2 and 3 star resorts. - public restrooms were very often out of soap which is unacceptable during the current COVID situation. I do hope things will get better, because I love vacationing at this property.

The room was wonderful.

Breakfast menu was sparse and so was the dinner buffet.

I’m visiting this hotel for 4 years now with my family and our experience has always been excellent. This year they were very well prepared with all the COVID requirements in order to provide a safe and pleasant vacation. I’m very grateful to everyone for being there in this tough times greeting us with a smile and providing a pleasant stay - from management to staff to bai Ivan :). Everyone was very friendly and provided excellent service! One of the waitresses stands up with her constant smile and willingness to help - her name is Ani. The amenities and rooms in the resort were well maintained and the access to the beach was very easy as always by raft with the excellent service of Ivan. The weather in Primorsko this year was perfect again that’s another reason we always go there. We’ll come back for sure and hopefully many more tourists in 2021.