Golden Citadel Hotel Siem Reap
About this hotel
Offering an outdoor swimming pool, Golden Citadel Hotel Siem Reap offers accommodations in Siem Reap. Guests can enjoy a meal at the restaurant or a drink at the bar. Free WiFi is available throughout the property.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Krong Siem Reap
Hotel in Krong Siem Reap
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.3/5.0
Excellent(52 Reviews)
100% verified reviews
10.0
The hotel was well maintained with large rooms and a good balcony. The staff are excpetional with their service. Food was limited in options but was prepared fresh and to my liking. I would always visit this cozy place!
Another to mention is the guide/driver Krath, who took us everywhere . Hes the most patient and caring person i have met for a long time. Thanks Krath, without you the trip would not have been fun!
Nothing much to say other than the Cambodian heat!
8.0
The value for money at this hotel is amazing, if there were a few tweaks I would be happy to pay a lot more.
- The customer service was brilliant, they were incredibly friendly, they organised tuk tuks back and forth from beer street and the airport for a very small fee. The manager/ owner has good English so is really easy to deal with.
- The pool was my favourite on our SE Asia and they also provide pool towels.
- Rooms are comfortable and clean.
- Breakfast was good, they even provided us with a different fruit each morning which we loved. The best coffee we have had in SE Asia too.
Firstly, I would say that the positives far outweigh the negatives here. I would 100% stay again.
- It’s a little far from downtown, we enjoy walking so often did but it takes around 30 minutes which may be a struggle for some.
- The balcony door lock and shower head were broken, they were usable so not a major issue however, these could be easily fixed.
- There was no TV, I do understand that in Siem Riep you wouldn’t watch this much but we like to unwind each night with an hours TV so missed that slightly.
7.0
Due to the fact that the hotel is far from the city center, one way transfer by Tuk Tuk was provided.
When we entered the first room, the bed sheets and towels were both stained and extremely dirty. When we told the staff they took it as normal, after some discussion they changed it. The hotel was very noisy. Lizards roamed the corridors. Every part of the hotel was dirty. I don't recommend it to anyone.
6.0
Staff were friendly and the pool was great too cool off after visiting the temples. Air Conditioning in room worked well.
Location is not great, hard to find food to eat locally. The property needs maintenance. The lift buttons do not work correctly, the rain shower head is broken, balcony doors were hard to open and the sheets did not fit the bed. To top it all off they charge for the butter/jam with toast provided at breakfast.
10.0
The place is exceptionally clean. Highly competent stuff. I was feeling there home.
I didn't like that I had to leave this place
10.0
The room was clean and quiet - the balcony view with seats was great for morning coffee - The staff were so friendly and sweet and the tour guide (Tim) arranged by the hotel was excellent - so knowledgable and interesting! My stay was a dream come true! I have always wanted to see Angkor Wat!
10.0
The hotel was really nice, and the staff was so helpful. They helped us with airport transport, getting a sim card, and even getting us breakfast, when we were up early. We loved it!
Nothing:)
10.0
beautiful pool. the staff was so friendly & helpful. great food. room was clean & comfy.
nothing. everything was great.
10.0
Everything! That place is perfect for a family. Great pool. Employee are so nice. We are happy about our stay there!
Nothing.
10.0
We have been travelling SE Asia for 1.5 years and this is by far our favorite place we have stayed. Staff were just wonderful - so friendly the entire time. There was daily cleaning which was fantastic. Anything we needed staff helped with - hiring tuktuks, check out times etc. The pool is just gorgeous, the sun hits it and it is so clean and well kept. There is a mini shop by reception which is excellent for anything you need at all times. We absolutely loved our stay and could not recommend this place more highly. The beds were comfy, rooms were big, with 2 showers and a balcony.
Nothing could have been better
10.0
very comfortable place to stay, clean, staff friendly and delicious meals with reasonable prices
10.0
Great place! Great Price! and Great Facilities!❤️
8.0
It is one of the best hotel I have ever stayed. They helped me a lot during my time in Siem Reap, actually saved my career.
I went to Siem Reap for meeting. And at 10 pm on the day before the meeting, I just realized that i forgot my suit at home. So I went to the reception, shared this to one lady in order to seek any advice. She told me that in the next day, she will book a tuk tuk to take me at 7am to the wedding shop and rent one, the breakfast will be ready for me at 6:30.
The hotel did exactly what they said and I was satisfied with the suit I got (cheap price as well, both for the suit and the tuktuk). Thanks to this, the meeting was great.
On the day back home, because of virus Covid situation, I asked them to buy some mangos for me as present for our colleagues. And these mangoes are delicious, everyone liked it.
So I would like to say thank to the hotel and I would love to stay one more time if having any business or traveling here.
One point is that I stayed on the 4th floor and the internet connection is not good.
8.3
The family room is spacious and clean, the bed is comfortable, free shuttle pick up from airport, affordable price
The road access to the hotel is not good, the towel has a bad smell
9.2
Spacious quiet rooms with comfortable beds, huge bathrooms. Pool, although small, was very pleasant. Great choice of breakfast dishes. But most of all, the staff was very helpfull, we (2 families) arrived very early and left late evening, there was no problem with early check in but also we could keep one room for late check out, really appreciated this. Btw, you can find nice markets and street food nearby.
FAQs
How much does this hotel cost compared to others in Krong Siem Reap?
The average price for a rental in Krong Siem Reap is $59 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Golden Citadel Hotel Siem Reap. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Golden Citadel Hotel Siem Reap. Enjoy the water!
Is Golden Citadel Hotel Siem Reap pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Golden Citadel Hotel Siem Reap?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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