Nothing - apart from they actually had our reservation.

Our room was quite large with a kitchenette, the kitchenette had bare minimum of plates, etc, but no kettle? The shower was poor, had mould around the sealant. The shower never produced any hot water, no matter how long you waited. The noise in the whole establishment was awful, babies crying, dogs barking, people shouting (we understand all these can happen, but not consistently, all the time) and the walls seem somewhat paper thin, because you can hear your neighbours even when they are talking normally. This is the poorest stay we have had from a 'Booking.com' establishment and although we had booked for 2 nights we stayed only one.

The room is good for it's money (do not expect any luxury though). The staff was responsive and helpfull.

La convivialite

The cleaning

easy to reach, nice bed

could really improve on the cleanliness of the bathroom. quite off putting, sorry

La situation en centre ville

Lots of parking options (only public though), cozy small garden in the yard, secure central location with surveillance.

Even though it says a small kitchen/tea facilities available, there was only fridge in the room. There were no glasses/cups or even basic cutlery available.

1- The room was very big and comfortable. 2- The room was very clean and had a big bathroom. 3- The receptionist Ms Sara was very friendly. 4- Overall great experience i ended up extending my stay and will definitely visit again Thank you

I didn't like that were wasn't any eating options, i understand it's because of Covid-19. However there was a microwave and a fridge in the room which was practical.

Only the courtyard which was quite charming, and the room itself which was well furnished.

Everything else. The worst aspect was the reception. We pressed the bell three times on arrival and finally a woman answered saying she was "upstairs" but would come down to let us in. Minutes passed, we rang again, and she snarled a code into the phone so rudely that we had to guess the digits. We were not told about change of towels or sheets, but n the second day I passed the receptionist in the courtyard and she explained that cleaning would be done every 2nd day. That was the case on the second morning, but on the fourth day nothing was changed, not even the towels or the overfull trash cans. A major concern was the shower, which on the third day seems suddenly to have become wedged at "very hot". The water was s scalding that my wife could not bear it, and even I could stay less than 30 seconds under the shower before being burned. A fatal weakness of this hotel is that the reception is open only between 10am and 4pm -- hours when few guests are likely to be in their rooms. The final absurdity occurred yesterday morning. We left our rooms at 8.15am, and during our journey back to Switzerland we received a message from your reception at just after 10am, asking us to place the keys n the desk in our room when checking out! In fact I had left the key in the door of the room. In short, a well-placed hotel, with a nice quiet courtyard, that is ruined by a complete lack of interest in its guests.