Altstadt Hotel
About this hotel
This hotel is located in the Old Town district of Heidelberg, next to the main shopping area. It provides comfortable rooms and delicious packed lunches are available to guests.
Amenities
Internet / Wifi
Parking
Laundry
TV
Family friendly
Map of Heidelberg
Hotel in Heidelberg
Reasons to book
Includes essentialsInternet / Wifi, Parking, TV and more
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Reviews
3.5/5.0
Average(555 Reviews)
100% verified reviews
7.0
Enjoyed the breakfast which we paid additional for. The hotel was in a great location at the end of the hauptstrasse so easy to go around the old city of Heidelberg. Room was clean and large enough for 4 people. Staff were very nice and helpful - they were kind enough to let us do a late check-out so that we could keep our luggage in our room which was very kind.
The weather was very hot and there was a fan on the floor but it was not sufficient for four people - very uncomfortable night, it was very difficult to sleep as there was no breeze coming in. Also there was no iron in the room nor a fridge.
8.0
Central for what I wanted to do. Quiet although only 200m from Hauptstrasse.
The question: Bonus question - Coronavirus safety measures: Were social distancing rules followed? is irrelevant as these rules were not in place (except for public transport) when I was there.
8.0
enjoyed the location and how spacious the room was.
everything was good
7.0
Its fine, clean, good location. Basic but good/
No one at reception, it took me a while to work out how to take a key out of the digi-box. No lift in old building.
7.0
Extremely friendly personnel
Good and central location
Rooms are slightly dated
No lifts available
5.0
location
A receptionist just unlocked the door and broke in for no reason. My towels were changed already.
10.0
the property was located in the City center. Shops,Restaurant and Heidelberg Castle is very near. the hotel is near the Bus station. ☺️ They offer breakfast from 7-10 am i think. self check in.
the curtain is a bit uncomfortable cause we didn't know if people from outside can see us.
5.0
good location
no staff present on arrival - felt like we were staying in a hotel.
carpets and communal areas felt very tired.
room smelt a bit damp.
no parking
6.0
The location was at the edge of Old Town Heidelburg where you could walk to everything.
The heater in the bedroom did not work which made the room very cold (winter). The bathroom door handle was broken and when told to staff they went into the room, but didn't fix it (not try the handle just saw it was on and ignored even testing it), the bed sunk in the middle immediately from overuse. When we tried to buy a breakfast, we thought we bought it (price a lot higher than Booking.com price) but when we went to eat, we were told we didn't pay for breakfast but paid the actual price for the room (from $211 changed to $248). Since you had to have a test and both vaccinations or a booster in the city suddenly to eat luckily, we had purchased a dessert and kept it in the room from earlier otherwise, we wouldn't have had food the last day.
1.0
Nothing
Everything, this was my worst hotel stay experience ( I have travelled around the world a lot) , however this place was like a ghost house, except me there was hardly anyone , reception open only until 11am, he was not at all friendly, a request for an extension for an hour to check out, despite the hotel being empty, was not allowed, ( I understand it is there discretion, but come on..), pls think before you book at this place
8.0
Very clean, near the local shopping area.
Hotel is located on an little walking alley off the main shopping walks. It was a hard to find at 2000. There was no staff after 2000. Guests were to enter the booking number in a locked box to retrieve their key. However, the box didn't work. Fortunately, a evening staff person came to check the place and let us in.
1.0
Nothing to be honest
Only book this hotel if you just want a bed. There are no facilities, no WIFI, No kettle, Coffee or fridge. THIS IS A NO THRILLS SLEEP ONLY kind of hotel. If you are tight for money this is ideal otherwise spend an extra £100 and get basic facilities included.
Also they dont answer the phone until 5 times, and instructions are not clear. After 11am receptions closed and there is no help. So if you arrive after use your booking ref no and make sure you go to the right hotel.
9.0
the location at the edge of the old town is ideal. The room was totally quiet.
8.0
Excellent location and excellent breakfast. Friendly staff.
9.0
Excellent location, close to the old town. The staff were friendly and helpful.
Nothing bad about this hotel, the only thing we could have wanted was a room fridge, although this doesn’t appear to be common in Germany.
8.0
really nice Hotel
3.0
only being in city center
the breakfast was disaster, limited varieties and for such a money you can have a much better breakfast in the city center.
It was very expensive and not worthy the value. They guy who cleans the rooms didn't add toilet papers although the paper holder was empty.
not recommended if you have a baby trolley, you have to go many stairs up! no elevator!
7.0
A very good located hotel in the Old town
No parking and no breakfast
9.6
Beautiful place to stay.
9.2
Wonderful place to stay with our two young children. Perfect location, lots of parking lots close by, and lovely breakfast too.
Only wish there had been a bar fridge in the room, but it seems this in uncommon in Germany so I don't hold it against them!
FAQs
How much does this hotel cost compared to others in Heidelberg?
The average price for a rental in Heidelberg is $134 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Altstadt Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Altstadt Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Altstadt Hotel?
We found 5 amenities for this rental. This includes internet / wifi, parking, laundry, tv, and family friendly.
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