Crowne Plaza Hotel Monterrey, an IHG Hotel
About this hotel
Nestled in Monterrey, this attractive hotel for $58 per night is a great option for your next trip. Tennis courts, a gym and an indoor pool with a whirlpool and sauna are offered at the Crowne Plaza Monterrey. Macroplaza Square and the MARCO Modern Art Museum are just 400 metres away.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Monterrey
Reviews
4.3/5.0
Excellent(871 Reviews)
100% verified reviews
10.0
El mejor servicio para año nuevo
Todo estuvo excelente
10.0
Todo excelente
9.0
Muy rico el buffet, solo que como es abierto al público, me toco hacer mucha fila, a mi parecer deberían dar preferencia a los huéspedes
La fila enorme del buffet y el gimnasio tiene un olor como a gas o cloro de la alberca, y nos ardían los ojos horribles, no pude hacer ejercicio
4.0
Nada
Su personal no todo solo las chicas de recepción (Evelyn y la otra chica en turno) muy lentas, hice una larga fila cuando mi suegro ya había pagado mi habitación, que porque tenía que entregar una identificación y luego firmar para entregarme mis llaves, cuando llegó mi turno solo me pidieron identificación no firme nada. Me entrega las llaves y yo como llevo una bebe mi bebé ya estaba desesperada por el tiempo que estuve haciendo la fila (deberían de tener prioridad las personas con bebés y niños) me entrega las llaves y al querer subir a la habitación estaban desactivadas, me dio mucho coraje regreso y le pido de favor las active, y ni siquiera es para disculparse simplemente me dice Ya Están activas como desacreditando lo que le dije. No así el chico del día siguiente quien fue muy amable. Deberían revisar el personal que tienen en Recepcion ya que es una cadena internacional. Igual los siguientes puntos:
Su bufete bien desabrido (huevo) la fruta sabia a refrigerador
El baño del cuarto tenía pelos
La cama tenía pelos
7.0
Viaje de trabajo, hotel con todos los servicios.
10.0
Esta lindo y su ubicación es muy buena.
Cene en su restaurante y no.me gusto y fue caro.
6.0
Location
Very expensive and quality of food was bad, the phone was not working in case that you want to order to your room. We reported and nothing happened
Very expensive for the level of service
1.0
Nothing
Poor management, dirty and broken rooms shower was broken too and find few cockroaches that was gross specially when I have a baby room #717 checked it out
10.0
The breakfast
NA
9.0
The amenities available
The shower doesn’t work properly
7.0
location was perfect. breakfast is pretty good not going to complain on that.
1.0
NOTHING
HAVE NOT HOT WATER
10.0
Staff is exceptional especially the bellman and doorman. Very well trained and hospitable. Big and well decorated room. Great restaurant. Location is great, plenty of food nearby. Also lots of nightlife in San Pedro, 6 minute drive away.
No ice on the 9th floor for my entire stay, had to go to the lobby for ice but not a big deal.
10.0
all was excellent to my family. the pool, room was confortable and the breakfast was excellent togheter with the lady who attended us at breakfast and great areas to rest in the lobby
the speed of the elevator very fast but funny for my kids
6.0
The pool was nice.
No breakfast.
1.0
It was not clean :( and very old room
8.0
location is explant , also breakfast is reach and the staff is trying to help you with everything.
No fresh vegetables in breakfest
7.0
The ubication was great and the staff is so helpful and kind!
It was fine but we booked this hotel for have chance to go to enjoy pool but it was in maintenance! we really want to know before we decide to book there!
8.0
location
friendly staff
clean
needs to update room (bath tub)
needs new towels
10.0
My stay was wonderful. I would recommend it to my family and friends. The best food was at the Ventanas. Thank you for the great experience.
No complains about the Hotel.
9.0
it’s location near a lot of stores. it’s design and the room was wonderful.
at times front desk would either be short handed or no one would be there.
8.0
Restaurante food was not good
10.0
todo lindo
todo
9.0
Safety, view of the mountains, conveniently located 1 block from MicroPlaza, 3 blocks from Subway Station, pool, jacuzzi, excellent food specifically dinner options.
Shower had to manipulate it to turn it on, had to run it hot with cold off then as it got hot turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge chairs
FAQs
How much does this hotel cost compared to others in Monterrey?
The average price for a rental in Monterrey is $100 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Hotel Monterrey, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Hotel Monterrey, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Hotel Monterrey, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Hotel Monterrey, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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