clean

no hot water in the other room

Everything is good

The price is expensive but still good old hotel

We found the place through Booking.com, and when we checked the price with the receptionist, it was double compared with the app. I call that situation a scam. We booked a room anyway by the app because it was too late to find another place. Even with the bad situation, we found the reception quite nice, but once we took the lift, we could see that the building was quite old. This place is super expensive for what it is.

very clean and big enough for long staying. abit old but it’s nice

wifi is not working can’t do work in the room

great location staff and decent food

definitely the staff they have been excellent as always every time i stay there. and location is very good as well.

the two things that I personally believe that needs updating is the Lobby Lift it is very hot inside no aircon and old interior and also the room that I was in definitely needs to be updating, the room is very old needs room 1503, new fresh paint, the carpet has a lot of stain and require a replacement. from a interior designer perspective I would love to design it myself in the most affordable way.

Everything

Good location and excellent food.

In a poor condition,urgently needs renovation, smalls in the rooms if cigarettes.

Friendly and helpful staff, easy check in with prior on-line booking, helpful front entrance staff. The king bed was as indicated and it was comfortable. Rooms are large with high ceilings and aircon worked well without noise or control issues (often seen in Philippines). Furthermore, the hot water was "nice and hot" and the water pressure very good for the 19th floor (again often not experienced in many Philippines hotels - even 4 star rated we have stayed at). Location of hotel is very convenient to Makati locale. The breakfast had a good variety of choices, relevant dishes were actually kept hot by flame and not allowed to go cold as so often seen. The breakfast with room offer is worth it unless you don't generally have breakfast. Being on the 19th floor we certainly heard no traffic noise at all in the mornings and could sleep in without disturbance. Room comes with a small safe which is very convenient.

Perhaps due to the Covid-19 years where travel was limited and money not coming in, the hotel has been allowed to run down considerably. It needs new carpets with a bright outlook and painting of walls on every floor to give it an uplifting modern or current feel, if it wants to attract a regular wider client base. We stayed there because we had stayed there for a week in 2011, where it was vibrant and modern for the time, and mostly couples holidayed there. This time we saw 90% male workers from different countries and firms residing at the hotel and having breakfast in the morning, as well as a small number of Philippines families there for one day. In the room, the King bed had a single flat pillow for each person with no second pillow in the cupboard for those who need it. Spare pillows is the norm everywhere. Towels were very thin and flimsy.