Location, right on the Rhine river is excellent, for the ones booking rooms with a view towards the Rhine, it will be an unforgettable memory. The 3-beds room was huge and all the rooms and bathrooms were extremely clean. We also got a single-bed room upgrade, which was quite nice: the room was not very big, but the bed was huge and the bathroom was completely new. Internet access was acceptable and both rooms had smart TVs. The coffee machine was excellent and I had every morning excellent coffee at breakfast. We traveled with our dog and we had the pleasant surprise to find a dog bed and a set of bowls for water and food in the room together with a small bag of dog treats.

Pillows on the beds were extremely hard. I usually have a huge problem adapting to hotel beds, the hard pillows made that even more difficult for me. The small room was quite noisy and had basically no view - I could "admire" a dark internal court and could see a small piece of sky. The breakfast was very basic, the same every day and quite expensive (12.5 EUR/person).

Prachtige ligging aan de Rijn. Comfortabel en hygiënisch. Zeer goed ontbijt.

Parking is niet bij het hotel maar in de buurt. Wel goed geregeld.

Alles! Vriendelijk personeel, heerlijk bed,top restaurant en heerlijk ontbijt.

Die Lage war hervorragend. Auch die Ermäßigungen mit der Gastkarte sind toll.

Das Personal war unglaublich langsam und unmotiviert. Das Frühstück war im Vergleich zu anderen, weniger teuren Hotels eher überschaubar. Es war nicht wirklich voll und dennoch war immer alles so gut wie alle.

Alles

Die Rezeption

All fine, staff very friendly and helpful.

Only down point was the rooms were too hot, even though the weather was not exceptionally so

The location is perfect. The staff are delightful. The old world decor suits and the good breakfast is varied and fresh. Great heating, pleasant meal in restaurant and excellent swimming pool.

Toilet in our room too high. My feet dangled in the air like a small child and the toilet room was very small. The two mattresses on one base were too wide for the base so I felt as if I were tipping out of bed. Solved by putting small pillow between mattress/base. These issues made what should have been an exceptional venue into just a good stay for me.

Great location Nice rooms Superb view Good breakfast

Staff was quite complicated and tend to tell me what does not work. Ordering message was complicated, too