Crowne Plaza Chester, an IHG Hotel

Crowne Plaza Chester, an IHG Hotel Hotel in Chester

About this hotel

Nestled in Chester, this lovely hotel for $199 per night is a fantastic choice for your next break. In the historic city centre, Crowne Plaza Chester, an IHG Hotel boasts an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.38 miles

Crowne Plaza Chester, an IHG Hotel

4.1

Excellent(7,150 Reviews)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.38 miles

Reviews

4.1/5.0

Excellent(7,150 Reviews)

100% verified reviews

8.0

May 2024

Perfect

The hotel is beautiful and very clean. All staff that we encountered were lovely and very helpful. The restaurant at the hotel is very nice and the food tasted amazing. There was so much to choose from at breakfast. Cereal, pastries, English breakfast, fruit, toast and a machine to make American style pancakes. They also offer cook to order choices too.

The room got very hot during the night. We think the heating was still on as were the thick duvets but we think that was mainly because it was the first really hot day we've had this year.

9.0

May 2024

Great location for the town centre

Value of room

N/A

10.0

May 2024

Excellent facilities, clean , friendly

Didn’t have breakfast. Lovely location just shame that entrance was under the bridge

Nothing

10.0

May 2024

Amazing

Breakfast and evening meal were fabulous

N/a

6.0

May 2024

OK, good loction

Location is great, nice leisure facilities, helpful staff

It is tired and dated and in need of new carpets and repainted as marks and scuffs everywhere. You can hear every noise in the corridor so sleep prooved elusive.

10.0

Mar 2024

Amazing stay

Great location. Really good facilities. Reception staff couldn’t do more for you.

Cannot think of anything.

10.0

Dec 2023

Enjoyable stay

Good location

8.0

Dec 2023

Very comfortable city break in excellent central location

Central location, close to restaurants and bars, on site parking, clean, good swimming pool

Nothing

10.0

Dec 2023

Great

Everything

8.0

Dec 2023

A great base for enjoying a pre Christmas break.

Location

The restaurant atmosphere was spoilt by a large loud coarse group of men in the adjoining bar section which prevented us holding a conversation without raising our voices. We didn't eat in there again.

10.0

Dec 2023

Fab night away visiting the markets shops and pubs

Staff were amazing and central to town

Nothing everything was great

7.0

Dec 2023

Satisfactory

Location

View from room

10.0

Dec 2023

VERY enjoyable stay as usual, thank you

The room was comfortable and exceptionally clean, gentleman on reception noticed we were welsh and spoke to us in our own language, thank you Mathew!!

Nothing!!!

7.0

Dec 2023

Brilliant location- dirty dated rooms

Location carparking

General in clean bedrooms Bathroom dirty - tiles, round skirting ,toilet, taps Room unclean under bed, skirting’s etc. the same in all 3 rooms my friends stayed in. Needs a refurbishment Room Not worth the money - travelodge is cleaner Which is very disappointing

9.0

Dec 2023

Xmas Market bresk

The style of the hotel. The close proximity to Chester centre.the pool and sauna facilties were good, particularly for the time of year when weather not so good.

The room price was a bit high considering we had to pay extra to park at the venue and pay extra for breakfast.

6.0

Dec 2023

Not as expected

Not very good sausage an d bacon could not eat it bad value

Breakfast

9.0

Dec 2023

Perfect in every way,I will book again as the situation was handled promptly by the duty manager to

Breakfast was great,everything was hot, a member of our group asked for porridge and they made one for ger,very promptly.

Our group was 5 couples, 5 rooms, four of us arrived around 11.15 am,checked our bags in ,and registered the car,we went out for breakfast,and the other couples met up in the hotel,checked bags and Registered their cars,we all met up in chester and had a lovely afternoon, we were eating in the hotel that evening so decided to go back around 19.15,to check in our rooms as we were eating at 8pm, the receptionist told us 4 couples have a room we asked for and one couple have an inferior room!! As I was the lead person in the group I asked why it was inferior, and was told because we hadn't checked in,they had sold our room!! But they knew we were here as they had our cases and car registration!, why had this happened?? We sent the 4 couples off to their room and we were handed the keys for the next floor, (floor 3) on entering the room I honestly could not find anything inferior about it,bed was large,nice sheets, bathroom was large and nice towels, it was warm,tea coffee etc supplied and large tele,the only thing inferior I could find was there was no view!! But we were only staying one night so it really didn't matter . We were told we could have the room no charge! 2 bottles of prosecco, 50 per cent of our meals and free parking, it was all very nice ,but why did it happen !!

9.0

Dec 2023

Excellent place to stay

The location the staff were very friendly always had a smile!!

Think our room needed updating looked tired

8.0

Nov 2023

Lovely place to stay in Chester

Clean, friendly and comfortable

Kids sofa bed too small (for an 11th at old)

10.0

Nov 2023

Relaxing & enjoyable stay

Superb location & very clean & comfortable

N/a

10.0

Nov 2023

Great stay

Beautiful place staff lovely room lovely excellent breakfast

Only problem was thin walls could hear next door talking n TV on at 6am

5.0

Nov 2023

Not very friendly staff at reception. Rooms need refurbishing.

Receiption staff did not seem friendly. The rooms definitely need refurbishing from door handles and locks to the bathrooms.

9.0

Nov 2023

Christmas Market visit

Room facilities, although the hairdryer sounded as if it was going to blow up, to be fair, it was sorted. Fridge, safe, ironing facilities, teas coffees, water, and biscuits. Close to the city centre.

£13.50 for parking was a bit steep as was £15 for breakfast on top of the price of the room. Bar prices were a bit on the pricy side too, hence why we went out every evening, although we would have rather stay in the hotel.

8.0

Nov 2023

Would have been fine had it not been for the improper parking fine for which no apology has been forthcoming.

I paid for overnight parking at reception on checking in. The receptionist took my car registration details and issued a receipt. Nevertheless a week later I received a parking penalty notice. This was annoying and it took time to make representations and find the necessary paperwork. The penalty was subsequently cancelled but without a word of regret or apology from either the company administering the parking or the hotel. This is very poor and I would in future try to avoid staying in one of these hotels.

10.0

Oct 2023

Location, food, spa facilities and the friendliness of the staff made our stay very memorable.

We enjoyed using the swimming pool, sauna, jacuzzi and steam room. We also enjoyed having some treatments done as well.

9.0

Oct 2023

Great location, all faciliities on site, liked the information provided on run-routes.

Liked the magnifying mirror in the bathroom.

Lighting in reception floor and ground floor. Could be made to feel a bit more cosy.

4.0

Oct 2023

Worst crowne plaza hotel we have stayed at

Location was the best part of this hotel

The club lounge was very poor. Poor selection of wine and food choice very poor. Shower didn’t work properly. Rain shower didn’t work at all and hand held shower couldn’t regulate temperature

10.0

Oct 2023

Awesome

The welcome chocolate and so many convenience thing such as shampoo for hygiene

9.0

Oct 2023

Great time in excellent location

Meal in restaurant was lovely , the lady waitress was outstanding. Breakfast was great value with plenty of choices

Nothing

10.0

Oct 2023

A very enjoyable stay.

Breakfast was really nice, plenty of variety Location was spot on

10.0

Sep 2023

Fantastic stay, perfect location. Would definitely stay again

Everything, the staff were so helpful, the rooms clean and fresh. Everything was amazing

10.0

Sep 2023

We really enjoyed our stay, we loved every minute of it. We will definitely stay again.

Perfect location,clean , fresh and really amazing staff

2.0

Sep 2023

Poor service, lack of compassion, would not recommend

The location

I had to leave the hotel after 2 hours due to a family emergency with my child, the staff showed no compassion, and the hotel showed no willingness to help move our stay under the circumstances. Exceptional poor customer service considering the extent of my emergency.

7.0

Sep 2023

Was a nice place to stay and would stay again

Location and was clean

Got woken up in the morning by cleaning lady. At 08:00 no knock just came in by mistake

7.0

Sep 2023

Good

Location, recreation facilities

Room cleanliness and attention to details

2.0

Aug 2023

The only positive is the situation of the hotel and every else left us feeling very disappointed.

Staff were pleasant, leisure facilities were ok, plenty of choice for Breakfast

The entrance to the hotel is disgusting. The rooms are in need of modernisation and a few things were not working. The Lounge Club room is an uninviting room at the back of the hotel so we didn’t bother using it

10.0

Aug 2023

Exceptional

Wonderful location, beautiful interiors and lovely staff who were helpful and friendly. Breakfast was really delicious and would highly recommend. Will definitely return at some point.

Nothing at all!

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is $198 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Chester, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Chester, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Chester, an IHG Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.1

Excellent(2,667 Reviews)

Crowne Plaza Chester, an IHG Hotel

About this hotel

Amenities

Map of Chester

Nearby attractions

Crowne Plaza Chester, an IHG Hotel

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Chester, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Chester, an IHG Hotel?

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