I liked the location.

The receptionist during checking in she was explaining to her college how to use the system and left me standing for a while when I asked her is this the reception she replied I am training me college, please wait foe a while. The room I reserved is garden view & unfortunately the room was overlooking a wall “usual thing for Booking.com rooms”

Situation excellent. Restaurant food presentation looked good. Parking great but not cheap. Room comfy, but up and down a lot of steps.

My partner and I didn't like the food poisoning we got on our last evening from eating a chicken dinner in the restaurant. We both had the same main course and no other significant meal during the day. 3 hours later we both had non-stop vomiting and diarrhea for several hours. Not easy to manage in a hotel room. Unable to book out until late the following afternoon. The staff were sympathetic in the circumstances and made no attempt to eject us by the 11:00 am checkout time. They let us keep the room until we were fit to travel. Room servicing generally was hit and miss, mainly miss.

good breakfast

every thing is ok

The view from room.

The outside gate shutting at 11

Staff generally helpful and friendly. Food average for four star hotel. Excellent location.

This is our third two day stay in recent years. We were surprised to be told that there was a daily car parking charge of £15 for residents. The general appearance of the hotel is tired and our bedroom number 68 was down at heel with peeling wallpaper and stains on carpets. Occasional furniture in bedroom stained. Overheated corridor with full on radiator under open window. Lift is exceptionally elderly and very small.

Nothing

From arrival to departure, our experience was utterly disappointing. Despite the check-in time being listed as 3:00 PM, we arrived five minutes early at 2:55 PM only to find the hotel parking lot completely full. After a frustrating 20-minute wait, we managed to park and proceeded to the reception. To our dismay, we faced an additional 15-minute wait to reach the reception desk, where we were informed at 3:30 PM that our room was still not ready. We were advised to wait in the lobby bar, but even after waiting until 4:00 PM, no one notified us that our room was available. We had to return to the reception to check on the status ourselves and were finally told that our room was ready. The room was a greater disappointment. It was a small, dark space covered in cobwebs with a dismal view of the backyard. We specifically paid extra for a “Classic” room, assuming it would be more spacious and comfortable as described on the website. Instead, it hardly resembled the “larger than standart” advertised. The staff’s response to our complaints was indifferent; they insisted that we had indeed been assigned the correct room and mentioned even smaller “Cozy” rooms on the premises, which is hard to imagine. This room was more suited for storage than for accommodating guests, especially considering the high price we paid per night. Furthermore, the room’s floor was creaky, and the insulation was poor, resulting in a noisy night with incessant sounds of banging from the room above and the loud operation of doors and taps, alongside disturbances from the building’s duct system. The breakfast offerings were meager, and the coffee cups were unclean. Overall, this hotel was a massive letdown. I would give it zero stars if possible. If this is your last resort for a stay in Bowness-on-Windermere, I strongly advise looking elsewhere!

The building was once beautiful but it’s very tired and in parts dirty …the paint jobs are really sloppy around windows and dado rails …the bathroom in our room was ridiculously small and mirror was dirty ..15 pound for parking is a total rip of …stayed at hotels in Windermere that don’t charge for parking …no welcome pack in room ..wall light not secure to wall loose ….think it’s really needs an uplift and cooked breakfast was not great ..eggs undercooked and veggie sausage was awful ..hash brownie overcooked …was so disappointed..

Beautiful setting gorgeous clean rooms and food is very good staff very friendly.

Nothing