Car park right outside main entrance First impression of Oakwood Hall was amazing Public areas were clean and attractive The beds were ok Breakfast was good Staff were very nice but not many of them.

We were in the attic and had to climb lots of stairs with a heavy suitcase. The room was shabby and was in desperate need of attention. Poor decoration, lots of cobwebs, old distressed furniture, carpets need cleaning if not replacing. The bathroom was terrible, it needed a deep clean and the shower tray was taped up with gaffer tape to hold it together!! Even then there was a sharp piece of plastic sticking out. Toilet roll holder was manky. The window surround was in a terrible state and the window it's self was although very decrotive was small and the opener was not sufficient to let fresh air into a stuffy room.

The staff where a credit to the hotel so polite and helpful I would definitely go back

Nothing everything I was fine

Lovely surroundings, friendly staff, spacious room and a very comfortable bed.

Missed entrance as we arrived late in the evening, wasn't easy to spot.

Beautiful location. Good restaurant with friendly service.

Our room was lovely and quirky. Spotlessly clean. The staff were all very friendly and helpful. Breakfast was included with a great range of choice and was very good. We had an evening meal our first night at the property and it was delicious.

Just lacks a little atmosphere

Nice old-world feel

Some mould on window sills in our room but reception very apologetic when we pointed it out and said it was a common problem in winter and they were going from room to room cleaning it off again at the moment

The beds and pillows were very uncomfortable.

Varied - no fruit at first breakfast - second day better - smoked salmon & scrambled agg better than full cooked. Characterful = late Victorian textile merchant's house Obliging staff. Quiet location

Plumbing - gave up in trying to run enough water for a bath Also (for guests in their eighth decade)no lift - 39 stairs to top floor)

always friendly

The location was perfect for us to visit Bingley and the hotel is beautiful. The public areas and our room were clean, although furniture isn’t moved to clean behind. Lisa, who served breakfast and dealt with reception, was lovely.

We upgraded to a superior room expecting either a super king bed or four poster in a large room as advertised, but on arrival we were allocated what I would class as a normal double with shower. When we queried if it was a superior room, I was told it was (very rudely by the man on reception) but I would have classed it as an average room with just enough space to get round the bed. The choice at breakfast was good, enough choice without overkill and the waitress was happy to bring you anything needed. Sadly the bacon was over over cooked and dry, beans over microwaved, and the chef should either learn how to poach an egg or stop offering them on the menu.

Lady at reception seems to do most of the areas reception restaurant and complaints

Room was cold and changed room radiator still didn't work was given a heater

Beautiful building, large bedroom with great wooden beams and lovely views. Reception staff was 1st class.

the full English breakfast on the first morning left a lot to be desired, albeit there was an improvement on the 2nd day. The central heating was not up to scratch as it was a cold couple of days. The shower is pathetic. Furniture looked a little faded and tired . Reception and breakfast lady was excellent but I think the hotel has had better times. The gardens are tiny for such a grand house.

For us it was a little luxury anniversary weekend and it delivered on all fronts. We didn't have dinner there as we'd made prior arrangements but we had a drink in the garden and lounge and then breakfast the next morning. Really lovely. The whole stay was really comfortable and enjoyable.

Not applicable though satnav is helpful to find the property.

The property was lovely location was good bar staff and restaurant staff were pleasant

we were given what was probably the shabbiest room in the hotel the toilet didn’t flush properly there was dust the curtains were ripped the bed was not comfortable and the bed linen was old.

The restaurant was closed for dinner due to a private function. We didn't know this when we booked so had to travel to a local restaurant for dinner. The staff were extremely polite and apologetic, but it was still an inconvenience.

size of the room, comfortable was of bed, lovely staff, beautiful hotel

nothing

Going Home

dirty rooms / Breakfast

Clean and roomy - breakfast room view

Nothing - all good !

Mostly everything.

The dinner menu.

Very good.

Bedroom wall was very thin to next door...