Entrée Groß Borstel Garni Hotel
About this hotel
This 4-star hotel is in the green Groß-Borstel district of Hamburg, just 4 km from Hamburg Airport. It offers soundproofed rooms with free WiFi and free private parking.
Amenities
Internet / Wifi
Parking
TV
Wheelchair accessible
Map of Hamburg
Hotel in Hamburg
Reasons to book
Includes essentialsInternet / Wifi, Parking, TV and more
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Reviews
3.5/5.0
Average(216 Reviews)
100% verified reviews
7.0
Das Frühstück war perfekt in einem sehr guten Preisleistungsverhältnis. Das Personal sympathisch, kompetent und zuvorkommend. Minibar zur ersten Verköstigung kostenlos. Kaffee, Tee und Wasserkocher im Zimmer zur Verfügung und wird kostenlos wieder aufgefüllt.Die Anbindung mit Bus und Bahn hervorragend, um zu allen Sehenswürdigkeiten, Hafen etc. zu kommen.
Es gab einen Punkt Abzug für den nicht ganz so kühlenden Kühlschrank… der Inhalt könnte um stilles Wasser ergänzt werden. Der Vergrößerungsspiegel im Bad sollte erneuert werden.
2.0
Die Flughafennähe ist gut
Das Zimmer war extrem abgewohnt und schmuddelig. Ohne Schuhe wollte man sich auf dem Teppich nicht bewegen. Das Personal war beim Check-Out sehr unfreundlich.
3.0
close to the airport
no possibility to close door from inside
7.0
The hotel room was very spacious and nice for the price. The shower was a good pressure with nice temperature control. The beds were comfortable. Overall I had a pleasant stay.
The only issue was that there wasn't a good curtain to stop light coming in from the street and the nearby road audible so if you are a light sleeper (I'm not) then this is something you should consider.
9.0
It was really good and enjoyable.
Nothing
4.0
nothing
no lights, no comfort, window broken, door broken...
1.0
The hotel was booked by mistake No communication from the hotel Not impressed
1.0
Nothing
smelly, terribly dirty room, nobody cleaned the room for more than 2 months, dirt everywhere, very bad smell.
1.0
I would never going to recommend this Place,dirty,
Dirty,disgusting
Light wasn't working it was dark the carpet was very very dirty
1.0
the experience was terrible unfortunately. The rooms were dirty, not updated, even with dirty bedsheets, and we are in the process of a larger complaint (we were 5 families visiting the hotel due to a familiar event) and we are requesting our money back. Not clean, not updated. A pity, since we have been using the hotel before and it was always a pleasant stay and in good shape. You cannot blame de Covid anymore, since they charged us full price for 1/3 of the services.
5.0
Close to the place I was going
Staff provided me with iron for clothes
Seemed a bit dirty
Rooms had no lights, only bed lamps
5.0
I was actually pleasantly surprised that the mini-bar was stocked with 2 beers, 2 cokes and a big bottle of water (which unfortunately was sparkling so I could not use it to make coffee.) I had been informed that the "first fill" of the drinks was free. Considering that the room rate was not that expensive, I thought the free mini-bar was a nice touch! Breakfast area had a nice "garden setting". As to the breakfast itself, it was limited to cold cuts and cheese, yogurt, cereals, and some bread selection plus coffee/juices. Boiled eggs are readily available but cooked eggs (fried, scrambled, etc.) can be ordered. Wi-fi was excellent. Hotel is close to the bus stops.
Much as I would like to give this hotel a good review because of the things that I liked, it didn't quite make the cut when it came to cleanliness. Sure, the obvious spots appear 'clean', but when it came to the finer details, I was disappointed. I really wanted to make coffee that first night, but not only did I only had sparkling water in the mini-bar, I also found the kettle a little 'dirty' for my liking. The lid was covered in dust so I decided to wash it. Then I saw the bottom of the kettle was filled with limescale (or maybe rust?) and left over water from whoever used it the last time. This to me was still fine. However, the worst part was the removable filter at the tip of the kettle. It was all covered in brown gunk and I had to remove it to see if I could wash it thoroughly. I did manage to clear the brown stuff but gave up as I thought the kettle needed some proper and thorough cleaning.
Another thing I didn't like was the blinds in the bathroom. They appear to be so old that some slats appear bent/crumpled and that there was no cord to pull or a rod to twist in order to open the slats. It's either you pull the blinds up completely or keep them down but with the slats shut. Because the slats were bent and had gaps that can be seen from the outside parking lot, I tried to arrange the slats in order to minimize the gaps. This was when I noticed my fingers turn black from the dust that accumulated on the blinds.
As the hotel appears old, the furniture like sofas/chairs, drapes and carpets also look tired but at least they appear to be clean. It is the less obvious ones such as the ones I mentioned above that have not been cleaned very well. Plus the walls could use some fresh paint or maybe a good scrubbing as they are filled with scratches and marks that make them look unclean.
4.0
Very bad breakfast.
6.0
The hotel facilities are less than 4 stars rating.
FAQs
How much does this hotel cost compared to others in Hamburg?
The average price for a rental in Hamburg is $129 per night. This rental is $22 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Entrée Groß Borstel Garni Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Entrée Groß Borstel Garni Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Entrée Groß Borstel Garni Hotel?
We found 4 amenities for this rental. This includes internet / wifi, parking, tv, and wheelchair accessible.
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