Das Hotel liegt zentral, alles sehr sauber und das Personal sehr nett und hilfsbereit. Wir haben ein Upgrade auf eine Suite bekommen; diese war super und außergewöhnlich schön. Das Frühstück war reichhaltig und sehr lecker. Das Hotel ist sehr zu empfehlen; wir kommen auf alle Fälle wieder.

Super grosses geräumiges Zimmer Bett war sehr bequem und die Kissen waren Gut.

Im Verkhältnis zum Zimmer war die Dusche relativ klein. es fehlte einen Kaffemaschine auf dem Zimmer. Tassen waren vorhanden?

Es war sauber, die Angestellten waren sehr freundlich. Vor dem Hotel standen E-Scooter. Parken kann man gut auch umsonst und muss nicht die teure Tiefgarage nutzen. Sehr bequeme Betten!

Preis-Leistung eher schlecht. Lage in einem Gewerbegebiet weit außerhalb. Als Tagungshotel aber sicher in Ordnung.

The room was very clean and the decor was up to date.

Large clean rooms

The room was lovely and big. The staff were really helpful.

The view from the room gives apocalyptic vibes and the area around it is a tad strange.

The rooms are a good size, plenty of space for up to 3 adults. Beds are comfortable, shower excellent with good water pressure, tea, coffee making and ironing facilties are provided in the room. The breakfast is very good and offers a wide variety including a cooked breakfast. The quality of the 'All day menu' is not bad either. We regularly travel to Neuss and have stayed in several other hotels, but on the last six visits we have stayed at the Holiday Inn because we think it is the best of them all. The city centre is a 15 minute walk from the hotel.

Perhaps it's being 'picky' to criticise the parking facilities, the hotel does have an underground car park but you pay extra for it. The alternative is to use the parking bays on the roads surrounding the hotel. Parking places are fairly easy to find, but as the hotel is situated on a business park these tend to fill up during normal office hours and you might have to walk a bit further to get back to your car.

The breakfast is delicious. there is a lot of variety. Rooms are big and clean. Bed was comfortable.

The bathroom is small. They don't give courtesy water and they sell it for 4 euros at the reception. Not even at the airport water is so expensive.

Really very comfortable and spacious room. Very clean.

Location is so so and breakfast has room for improvement.

Large comfortable room with nice sitting area. Very good beds and linen. Breakfast offer was fine.

Not clear how to use airco: advice was to open windows. This is not Ok for sleeping because of external noise. Booked a quiet room on upper floor, but got a 6th floor out of 9 above dustbins used early morning and late night. Breakfast was a rush: better to take it after 08:30.

Good as I mentioned above

Room clean is not professional and staff enter directly,I think the service is bad

bed excellent, shower great, very quite mplace

Bkfast really basic

The breakfast was very nice, with lots of choices and even though there were a lot of guests the personnel did everything they could to fill what was emptied immediately.

We had booked a room for two people and a child. Our kid had to sleep in a very uncomfortable bed, which basically was not a bed, but a couch. I wouldn't choose it again for this reason.

breakfast

too soft beds, water changing temperature at bath

For the reception team...they are able to communicate well in English. They are also able to advise on the best & cost effective mode of transport into Dusseldorf and nearby Town of Neuss. They shown me the map of tram route that is nearby few tourist attraction. Location.... Its located within a "working buildings" area. If your office is located around there...then its a good location. The nearest tram station is about 20mins walk away. If you may be looking for a shopping complex (rhinepark centre).. Its about 30mins walk away. Food.... Breakfast spread is ok. Having bread, cereals, milk & coffee & tea & juice selection. On protein intake....the selection is good. Lunch&Dinner menu selection is OK.. Not too many dishes...but the taste is good. Opens till 10pm. Around 8pm are their busy time as that's when all the business travellers are back from office. Accommodation... Rooms are not too well lid for those whom is planning to work on their laptop through the night. But few lamp stands are available to help with. Rooms are cooling during winter and early spring. For travellers during summer...each room is equipped with an air condition. Pillow and mattress are comfortable. Coffee and tea facilities are provided but not drinking water. You gotta buy them. There is a nice sofa seating area..comfortable enough to eat on if you are planning to order food in. Housekeeping team... They come and make up your room daily and changes the towels used daily. If you are on the environmentally friendly patron..do hang up the towel for they know you are planning to re-use.

LACK OF SECURITY issue... My partner lost his laptop bag that consist of his laptop and his travel passport while having breakfast at the cafe. Other patrons are also leaving their bags at the hotel area while they complete the ir business at both cafe and lobby area, yet their belongs are still there. When we approach the hotel team for CCTV footage.. They informed my partner that the CCTV is only pointed toward the reception area. The common area and the cafe entrance or cafe area has NO CCTV. THIS IS UNACCEPTABLE!!! for a big establishment chain like Holiday Inn. When my partner approached the hotel management team... His/her answer was only an unapologetic or non sympathetic answer of "you have made a police report, hence there is nothing much that we can do." There was no signs or even an effort to help you to ease the situation or form of compensation. My partner was lucky that he has his German colleague to help him to settle few of the major issue at the police station. We feel this lack of empathy is what we are most disappointed with.

Stuff location and everything was very good

It was all right

Comfortable and spacious room

Very friendly and supportive staffs all around the hotel area. As much as we were not satisfied with the hotel, we felt so bad with the staffs as they tried their best with systematical and infrastructural limitation. (It was like seeing them trying to support the guests with 'blocked by hotel policy' thing or keep fixing when the very bottom of the infrastructure is beyond repair... and water pressure in the shower booth is so satisfying.

1. Heater was not working. After reporting to the reception, a technical visited and said it was fixed but still not working. Reception provided electric heater that was good but quite disappointing that baseline hotel infra such as heating (heizung) was broken and could not be fixed. 2. Bathroom had constant reverse sewage pipe smell unless keep the water running or full time fan running (even with them cannot get rid of the smell...) this is either because of the old pipe line in the bathroom or the structure of the pipeline under the showerbooth is sort of unbalances (reversing the water, not flowing down) or the inner side of the pipe is severly polluted. 3. The Minibar refridgerator is a disaster. Inside, there was a cute leaflet saying the hotel decided to turn off all minibar refrigerator due to high energy cost saying running the all rooms' minibar refridgerator cost abcde... The problem is reception told me that they could not turn it on room by room. We had something to be stored in the fridge and it gave us great discomfort to put them by window. IF the hotel decided to remove one of items in the room, the room cost MUST be adjusted to minus out. (We felt overcharged as we could not use the item that was disclosed in the Booking.com)