Location, tranquillity and size and comfort of the room

All I wanted was a bath and to have a sleep in.The spa was broken and the blind was missing so the room was bright in the morning which meant we were unable to sleep in.

Clean, modern and cozy. Simple (modern) interiors and living spaces you can feel comfortable in. As a bit of a clean freak, I felt very at ease here. Lovely shower and a heated towel rack! Perfect for these colder months. Plenty of kitchen bench space. Massive TV. Extra blankets available and an easy to use AC system. Easy to find location with a great view of the sunrise. Plenty of parking available.

A couple more of the softer pillows would have been lovely. Regardless, Clouds will be our pick when we return!

The offer of drinks and chips. Great idea! Loved the size of the room. Loved that we could sit comfortably on the couch or at the table. Bed was firm but very comfortable.

I would have loved replacement shampoo and conditioner. That's all!

The morning view

The lack of food outlet's available close by or on ground food

Newly refurbished and clean

We did not ask for a disabled access bathroom and this is something we really do not like. Also there are no catering facilities on site other than week-ends. Finally, it would be good if a trolley were provided to transport luggage.

The location is great

The cottage is in need of a good clean, the headboard was covered in dead insects and my husband had to clean it the best he could as there was no vacuum. Everywhere was dirty and dusty, the windows were particularly bad. Noticed the bath was leaking at the bottom. No black out blinds where the bath or shower are. Cutlery, plates, cups and glasses needed to be washed prior to use. The breakfast was complimentary however was very basic so we decided to pass on the next day and head into town for Brekky. No staff there at Brekky and others staying were also surprised and disappointed about this. Air con in cottage had no heat and the light in bathroom the heat didn’t work either.

The room was spacious and comfortable, the check in process was well explained in emails received prior to arrival.

The photos of the grounds misrepresented the actual condition of the property. It needs significant upkeep and maintainence. The grounds were overgrown, there were rips in the shadecloth at the BBQ area which was dirty and unuseable. There was no reception or persons onsite, and when we booked we were advised online that it was fully booked and only the disabled room was available for us. On arrival there appeared to be only 4 rooms occupied, and the adjoining rooms and cottages were vacant. The restaurant and cafe are closed, and there was no signage to indicate what other dining was available which was disappointing given no shops or restaurants were within walking distance.

Beautiful setting in the mountains, nice finishes

Bit of wear and tear in the rooms, not quite as luxurious as you’d expect for the price.