Crown Paradise Club Cancun - All Inclusive
About this resort
Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Cancun
Resort in Cancun
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
3.9/5.0
Good(1,178 Reviews)
100% verified reviews
4.0
La relación precio calidad es pésima, las habitaciones poco cómodas, el aire acondicionado no funcionaba, la cama y las almohadas super duras, muy sucia se sentía en el piso la arena del huésped anterior, hasta una cucaracha había en el closet. Lo único rescatale fue el kids club donde trataron a las niñas bien, la comida de mala calidad, los snacks horribles y el buffet fatal.
La atención mala, muy pocos colaboradores fueron amables, la comida básica, el buffet malo, teníamos que llamar varias veces para que nos hicieran la habitación, recuerden acondicionador porque no te dan, parao que cobran esperaba algo mucho mejor,
10.0
Las albercas
La playa
1.0
Out dated and cheap looking
Nothing, food was disgusting, not a lot of fun activities. They served the same nasty food everyday. No American food available even when they say it’s American it’s not the same. The housekeeps come i your room to clean at anytime even if you didn’t put a sign on the door for cleaning. One housekeeper opened my door while we were in our room! Drinks weren’t strong! Would not recommend nor will I return!
10.0
El lugar increíble, la vista desde las habitaciones es maravillosa!
Lo único que no me gusto es que la señal del wi fi era intermitente, a ratos había y a ratos no.
10.0
Lo mejor: la atención del personal y las actividades para los niños
8.0
Las piletas, el acceso a la playa y el kids club muy bien
Muy desordenado el desayuno. Hace mucho calor y tenes que hacer cola a las 9 am porque no tienen capacidad ni organización correcta para que fluya la gente y puedan desayunar todos sin esperar. Hay mucho ruido en general en el hotel. No es para ir en pareja en onda romántica
9.0
Excellent
Theater was too noisy
1.0
The excursion was nice but it wasn't part of the hotel. It's a third party just doing business there.
From checking in. Everything went wrong plummer knocking on the door in 2 minutes asking if we call. Wife and kids had to be broken out the bathroom have pictures and video. Touching food with barehands. Kids getting sick after eating so many things. Room phone broke. Balcony door broke . Bad supervisor. Bad guest service. So many things. Had to be moved from room 1243 to 1511 both rooms had issues. Not a good vacation.
6.0
In general, the view was great.
The boss boys provide excellent customer service and waitresses on restaurants, too.
They make it so stressful to check in.
P
My room was dirty when I first arrived. Cups food on counter. The bathroom toilet was dirty.
3.0
Staff was attentive, food had good variety, reservations work ok.
Our room was not ready upon arrival. Elevators did not seem to work. Elevators did not have A/C, took a very long time, were crowded, the hotel seem over crowded.
9.0
We liked the eggs and fruit choices.
The restaurants that required a reservation.
5.0
Activities for the kids
Waiting 30mins or more for breakfast everyday.
8.0
The hotel has excellent infrastructure for the kids, including dedicated pools, rock wall climbing, mini golf, and others.
The room we initially got, wasn't clean, however, the staff when communicated about the problem, promptly provided another room that met our expectations.
The total cost was higher than initially contracted with Booking since the room price was converted from pesos to USD, which we weren't aware of when we booked through Booking.
Booking needs to be more explicit about the room cost policy.
6.0
location and price
good could have been much better!
8.0
Pools and amenities
Location isn't the greatest if you plan to leave the resort lots but that may reflect in the price as well. Two double beds doesn't sleep 5 very well.
10.0
Staff was super friendly and accomodating, lots of things to do for adults and kids, food was excellent too
I cant complain about anything!
9.0
Amazing property with amazing staff. So many restaurants and bars and so many things to do throughout the days and nights. We had such a wonderful trip and cannot say enough good things!
The specialty restaurants were all very enjoyable however the buffet could be improved.
10.0
close to airport amenities well maintained
n/a
6.0
I liked the location, in January the room wasn't too hot so most of time the a/c could stay off.
Good pressure hot water in shower.
Mattress was comfortable
Very nice the heated indoor swimming pool.
Many activities for children from 18 months of age.
Entertainment group very active during the day.
Taxy available in loco.
Resort is very old, constantly in needs of repairs.
Food wasn't great.
Complicated booking system for the restaurants in the evening.
Sunbeds not enough for all the guests, we ended up waking up at 7,30am just to reserve them.
Check in process super slow, almost half an hour.
Pillows in the room were quite uncomfortable.
For us it wasn't a relaxing place at all, queues everywhere, seemed to be still at work.
2.0
the location and able to get on the bus for $1
the customer service was terrible. my room had a major leak that was not accommodated until the next day after debating with GM. Then there was no water pressure in my room, and the agent would not accommodate me so that I could take a shower after being on the beach and in the heat
I would not recommend based on the terrible service I received, which the price was totally unacceptable based on the service.
10.0
Service
8.0
hospitality
well manage
10.0
The ice cream at the buffet should not be self serve-too many germs. It would be far better if you have a server scoop it.
8.0
Beach
Pool
Nice staff (most staff)
Game room
Night show for kids entertainment
Hotel diner reservation system isn't the greatest....some staff tried to help and resolved the problem for us in the end.
8.0
staff, location, price
the food and the scam of a travel agency Mexico travel solutions
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $151 per night. This rental is $80 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Crown Paradise Club Cancun - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Crown Paradise Club Cancun - All Inclusive. Enjoy the water!
Is Crown Paradise Club Cancun - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crown Paradise Club Cancun - All Inclusive?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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