Ibis Mackay
About this hotel
Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodation, within 10 minutes' drive of Mackay CBD (Central Business District).
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Map of Mackay
Hotel in Mackay
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(1,454 Reviews)
100% verified reviews8.0
It was a lovely room, a bit small, but very clean, and we didn't stay for breakfast, because we travelled back home early.
The car parking is very confusing. More signs are needed.
4.0
Next to the airport
I got bitten in my bed!
4.0
The location is the only thing that this hotel has going for it.
The room was far too small for 2 adults to be able to manoeuvre in.
4.0
N/A
The dining experience
5.0
Staff were friendly and helpful.
The room was cold, blanket provided but it was still cold.
7.0
Staff great
Very clean
The room was very tiny and every time u moved you ran into the bed which moved around as on rollers.
Bed was very very soft .
No late room service as advertised
10.0
The Television did not work properly
10.0
Meal next night
Nothing
7.0
Tiny rooms and lack of parking available
The room was tiny and noisy
10.0
ROOM WAS GOOD
OLD PREMISES
6.0
Good parking. Friendly staff.
No microwave, impossible to switch the sound on the TV. No plates. No Netflix. Can't change the temperature for air conditioning. It was 20 degrees all night there. It was very cold for us. It was light inside the room even during the night.
7.0
location near airport, clean, in-house restaurant, staff
too far from city , food average
2.0
Bed very uncomfortable woke up with a very sore back. Only 2 pillows in room Asked for 2 extra pillows was informed staff will try to find pillows and staff was could only find 1 extra pillow. Walk in shower space very cramped.
Dinner we had the lamb shank with polenta,polenta was cold and very lumpy surely chef would know how to cook Polenta.
Breakfast ,sausages where very hard and tasteless ,no orange juice ,had to get staff to fix pancake machine.
Check out very slow.
8.0
Restaurant was nice.
Rooms clean.
Friendly and helpful staff
Mattresses were comfy
We had 2 single beds in the room, and they rolled around and tipped when you sat on the edge of your bed.
Maybe a jug to fill the kettle would be nice.
10.0
The staff, the cleanliness and the 24/7 reception.
that the breakfast was not include in the Pesci
9.0
So close to airport for the red eye AM flight
7.0
centrally located and easy to find
tiny shower (but functional), a little dusty/dirty with a couple of stains on the bedding
10.0
Just a nice relaxing place
8.0
The staff at reception were wonderful - helpful and very friendly.
The staff in the bar and restaurant during the day need training in everything. They didn't know about the drinks at the bar nor how to use the register. a lot of fruit fly's at the bar - this is a sign that the taps and pourers need cleaning.
10.0
Staff, the food the beverages, the room were great.
Extra Shout to the staff Lilian, Savannah, Jen, bar staff for looking out for me over the Christmas period when my plans failed,
And also shout out to Chef Terry and his staff who served up an awesome Xmas lunch.
Stay Blessed Team😎
FAQs
How much does this hotel cost compared to others in Mackay?
The average price for a rental in Mackay is $131 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ibis Mackay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ibis Mackay. Enjoy the water!
Is Ibis Mackay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ibis Mackay?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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