The location was fabulous. The staff were very helpful and friendly especially Francesco also Julia who even offered to bring us to the train station by car as taxi service was busy. The household staff and breakfast waiter were very obliging at all times. We would have liked if the restaurant offered sandwiches such as panini’s. The view of the lake from our terrace room which is actually on the 1st. floor was great. I would recommend terrace rather than balcony room as same are very small. The hotel is rather quaint which we liked but it’s more like a 3 star from our experience. The hotel is a short walk from the centre of Desenzano for restaurants and ferry service. There is a lovely lakeside walkway with access right next to hotel.

The pool was icy cold so we couldn’t enjoy this facility which was very disappointing as its location is fabulous overlooking the lake. One cannot swim in lake either in front of hotel. When we did swim in the lake at Padenghe beach is was actually warmer than the hotel pool.

location

no a/c in room, when asked for it to be turned on, was told other guests were cold, basically our needs ignored. Pool area not open, access to lake from dock not open. Had to leave hotel to access restaurant & bar

location was excellent unfortunately for us the weather was not

nothing

great location and very clean

Not applicable

The locatiin

old hotel, small foyer, mold in bathroom. Smell of old room. everything is falling apart. absolute scam.

Great location, view from Breakfast was amazing!

Shame the bar, restaurant and pool area were closed, would have been nice to have been made aware of these facilities being fully open

The location is fantastic. It is 100mts from the city center and an 8-minute walk downhill from the station. The hotel is very clean. The staff is very professional and courteous. The hotel is very comfortable. The bathroom is clean with all amenities and good supply of hot water. The lift is nice and big. The breakfast is perfect with a superb viee too! I was impressed that they had enough vegetarian options and also some warm food in the morning. I was fed up eating breads and cheeses. As an Indian I do need something warm in the mornings. The staff gave us an adaptor; we were so glad they had a universal one.

I loved everything.

Excellent location with a beautiful view. Staff were very friendly and helpful. Breakfast was good. Thank you. Only points I would make is that the room was exceptionally warm, uncomfortable to the stage we had to open the balcony doors in the middle of the night, which didn't suit as we were at the front of the building next to the roundabout and too loud. From an interior perspective, rooms were nice and the bed very comfortable, but the bathroom could do with an overhaul.