location, comfort were good

cleanliness was not up to the mark.

I liked the location and that they had elevator. They also had a good bed and the room was warm.

It smelled horrible. Like weed or pee. They had not cleaned the shower before.

Comfortable bed but small

The bed was freshly made but the rest of the room was dirty. The window of my room was next to the trash bins. The receptionist was on the phone while doing my check in.

It is very near to the Hauptbahnhof, it's a 10 minute walk from the hotel to the station. The rooms are perfect for just spending the night.

The overall cleanliness of the room wasn't perfect, there was lint and other debris in the sheets. Bathroom door appeared broken but the handle worked just fine. The pictures online are different from the reality of the hotel, like they haven't been renewed in a couple of years.

Everything went ok.

They wrote, there is parking place. Yes there is but for 20€ per night.!that they forgot to write in add.!

fantastic value for the money

Great location, good coffee

The room was terrible, and the whole hotel smelled like cigarette smoke

I had to stay 3 days more in Frankfurt due to loss of Passport and all the money. Jonathan at the reception desk was awesome and so polite. He helped me in lot of situations. Allowed me to check-in earlier, was super polite and he was also courteous, he went into my situation and made my stay at the hotel as comfortable as possible. Thank's Pension Alpha and Jonathan especially

Price, location and heating.

Cleaning and some staff.

quiet and good location

were missing glasses and tea kettle in room

Very affordable accomodation in central location

Rooms are badly soundproof, you can easily hear the neighbors. Some lights in the bathroom were not working and towels were not properly cleaned.

good parking place but at cost. other than that there is nothing good about the hotel at this high cost. I would not suggest this hotel for anyone. Lot of homeless people around.

The room was a stinky, had food Crums from previous guest on the bed, towels were not clean, walls are made of plywood and so you can hear everyone from both sides of the room.

cheap. paid for what you got

I liked the proximity to the train station. The bed was fairly comfortable.

I disliked almost everything about this pension. The check-in service was not welcoming, the floor of the room was dirty, there was mold all over the tiles of the shower, an area of the shower floor had been burnt, the basin and vanity were dirty, other customers were loud and their voices echoed throughout the floor, and the general vicinity of the place felt unsafe, particularly for a female traveller. The price for one night was unreasonably high for a pension which I'd barely rate 1 star.

location

No hot water for shower and dirty wash room and sewage smell all over the toilet, sink floating and pipes seems locked. no telephone or customer service available. Moreover safety for kids and adults is poor by keeping emergency exit without a locking door which encounter any child or drunk, unconscious adult who gets close subject to death by falling.