The room was very clean.

The biggest thing was the fact that there was room service, no place within walking distance to eat. The description in the booking.com said there was at least room service, so when we got there we had nothing to eat and no where to go to get anything to eat. Also they do not offer hand towels so we had to use a full body towel to dry off our hands when washing them at the sink. Last but no least the location is very difficult to get back onto the highway going the opposite direction.

Clean safe and comfortable

My dad forgot to put on his mask. The lady at reception yelled at him to get out really loud. We understand, how ever think that was not the best way to go about it. Let's not forget no one is perfect and the ethic behind professionalism in a work place. My dad had the mask in his pocket he hurried to the door apologizing and pulling it out of his sweatshirt pocket to put it on. He had been driving 24 hrs. And arrived tired and stressed with my two dogs. We had previously stayed here. My whole family and I and therefore chose it again because it was comfortable and safe. Just need to work on customer service etiquette. Thank you.

All in all OK. Good location for what I needed.

No elevator and they put me in the second floor. Had to carry bags and all a flight of stairs.