Oubaai Hotel Golf & Spa
About this resort
Situated in Western Cape, this lovely resort for $271 per night is a fantastic option for your next vacation. Oubaai Hotel Golf & Spa in Herolds Bay features an 18-hole golf course designed by Ernie Els. The resort has 3 gourmet restaurants, an award-winning spa and panoramic views of the ocean and Outeniqua Mountains.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Western Cape
Reviews
3.8/5.0
Good(2,396 Reviews)
100% verified reviews
9.0
View, staff and venue!
Stiff breakfast rules and lack of flexibility.
6.0
Breakfast was very nice and the staff were very friendly and nice. The spa was also great. Room was nice and big.
I don't normally complain, but since I paid extra for the President Suite I did expect a lot more. The aircon in the room wasn't working and it wa quite hot and stuffy in the room, the staff did supply fans, but we still had to open windows for airflow, letting in lots of mosquitos which was not quite ideal. There was no indication when booking, that the main pool area was under construction and we had to go use the pool at the gym area, so it wasn't quite as advertised. The bath water was quite brown even after letting it run for a while. And then lastly there was a function held at the venue which went on to past 11pm with very loud music, which does not really promote a relaxing evening. There should have at least been some communciation regarding this.
2.0
Restuarant pathetic
Had to phone twice for some ice to be delivered still never pitched
1.0
The location is nice, the grounds and potential for the hotel is nice. But its completely run down.
Carpet in every room stinks, water damage and mold on every wall, broken tiles, dirty, need attention literally with everything. Some rooms are not part of main hotel and are on 3 levels up with no elevator, you have to carry your luggage up 3 flights of stairs, and then walk to the main hotel for restaurant to eat. Restaurante ran down, cushions in outside patio ripped and no one cares. Spa is unpleasant, mold and water damage on every wall. Towels smell like old oil and are sticky, so either they are not using enough laundry soap or not using hot water to wash, or better yet why mix towels from massage oil treatment with all other towels. Honestly completely not what we expected. Door to room 339 was only opening half way and extremely hard to open, the frame was breaking out of the wall. Room 338 the latch was broken out of the door. Four tiles in bathroom 339 were completely loose above the toilet, so if you accidentally bumped them - they would fall out on your head. I can spend hours listing items, thats how bad it is.
6.0
The venue is situated in a beautiful area and the staff are really helpful to all requests
The first suite we stayed in did have an operational aircon and then the second suite did not have hot water, luke warm.
7.0
Fantastic rooms
The restaurant is very disapointing and the hotel breakfast bad. One expects a nice restaurant at such a fantastic location.
6.0
I visited this hotel in 2011 and 2021, every time it was impressive.
The lobby still looked great and the staff there were helpful and friendly.
Both the outside and inside of the rooms definitely needs maintenance. There were crackles on the wall and painting, the locker in my room was missing, washing sink smelled terrible, air con was not working, no slipper, gowns, teeth brush or any other basis kits in the bathroom. No charger for iphone and the power socket was quite far from the bed. Overall, it's very inconvenient.
8.0
Bathroom is nice. Breakfast has good option especially for vegans and vegeterians. Room is spacious. Although rooms are a dated, they are nice.
Most of the facilities are closes. Table tennis gone
Everthing felt a bit dates. Reaort feels a bit dead. Main restaurant closed. Shops closed or vacant
Really looks ghost towny.
Everything needs attention especially the tennis court and village era.
10.0
Friendly staff, stunning scenery, good food
Nothing
9.0
the place is beautiful & welcoming
nothing.
5.0
Patio furniture covered in bird droppings
Restaurants and bars disappointing and not easily accessed
5.0
the location
I was placed in the 3rd floor. six flights of steps with a baby’s prams they put a cot in the room so had the knowledge it was a baby’s the air con in the room didn’t work.
10.0
You should consider golf and accommodation packages
Everything
10.0
The staff were excellent in every way.
Good location.
Nothing
3.0
rooms is stunning
understaff POOR management,phone the Receptionist to send golf cart to my room to pick me up as it was raining hard ! waited 20’min then i phone reception again said no they don’t have Someone to drive the golf car (a child can drive a golft car) they will send Umbrellas after waiting a nother 15 min i phoned again and then said they don’t have umbrellas….. this is bad i had to walk to my car with towels and where soaking wet , then next day the kettle in the room did not work and i had no milk so phoned reception for milk they said no they don’t have milk its after 10 this is Bad!!! so my wife then phoned them and made a seen then we got milk with in minutes why must you get rude ro just get normal service!!!! i have been @ this beautiful hotel several times before where i drove up to the front with 4 porters waiting to help this time there where non all this screams very poor management i wont stay there again
4.0
Very nice location.
Staff desperately require hospitality training. Room we stayed in flooded when it rained. Besides the flooding, the rooms require general maintenance.
9.0
Breakfast was good
They need to work on water quality. Water was brown for the duration of the stay
7.0
Breakfast
Clubhouse
Bathrooms
Beers
Seemed understaffed......no management around
Rooms need Tlc...
Loadshedding
6.0
Room was spacious, air conditioning worked during load shedding.
No bar/drinks area / no proper restaurant on site.
Outside areas not maintained or cleaned, no patio furniture at rooms.
8.0
Good views. peaceful and relaxing
You would need a car to travel to see the sights in the area and eat at restaurants other than those at the hotel.
4.0
Spacious room, comfortable bed and wingback chair
Lacks general maintenance. Balcony had weeds & moss growing. Sliding door between bath & bed didn't close. Aircon did not work. Outdated TV & few TV channels. Spa pool not heated. Food at the Bistro Pub was cold, undercooked and the music so loud, waitress couldn't even hear our order. Was the only option for an evening meal. No reply on my email direct to the reservations team on the same day of check-in. Breakfast was mediocre with cheese and fruit looking like they were there from the night before. The spreads on the buffet was just gross and unhygienic with the knives left in each open bottle, i.e. peanut butter, marmite, jams, etc. (Never in my life have I experienced this and I have traveled across SA and the world and have been in the Hospitality Industry) And the Koi Pond needs a good clean!
7.0
Wonderful
Friendly chefs and helpful waiters/waitresses
Poor maintenance of rooms,building, pool.
There was no water when we checked out.
No electricity at the Club house .
The pillows were uncomfortable
FAQs
How much does this resort cost compared to others in Western Cape?
The average price for a rental in Western Cape is $121 per night. This rental is $150 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Oubaai Hotel Golf & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Oubaai Hotel Golf & Spa. Enjoy the water!
Is Oubaai Hotel Golf & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oubaai Hotel Golf & Spa?
We found 17 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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