Hotel Smeraldo

About this hotel

Located in Sirmione, this charming hotel for $279 per night is a fantastic choice for your next break. Located on the shores of Lake Garda, 700 metres from Scaligero Castle, Hotel Smeraldo features a large garden with direct access to the private beach.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Beachfront / Waterfront

Garden

Family friendly

Map of Sirmione

Nearby attractions

Gardaland Resort

5.46 miles

Parco Giardino Sigurtà

Hotel Smeraldo

3.9

Good(1,270 Reviews)

Hotel in Sirmione

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Beachfront / Waterfront

Garden

Family friendly

Map of Sirmione

Nearby attractions

Gardaland Resort

5.46 miles

Parco Giardino Sigurtà

Reviews

3.9/5.0

Good(1,270 Reviews)

100% verified reviews

9.0

Jul 2023

Lovely holiday, would love to go back

Love the location, overlooking the lake, access to swim and nice stroll into the main town. Lots of beautiful places to visit and plenty of resteraunts.

Some facilities a bit tired, our fridge didn't work and the garden shower was broken too. We wanted to explore more places and would have been better hiring a car.

5.0

Jul 2023

Passable

We had some issues, we spoke to the manager and he very kindly and quickly sorted out our issues.

7.0

Jun 2023

Good

the staff does try. there was no plant based milk in the morning but it was provided on request.

The two single mattresses side by side do not work as a double bed for a couple…at least find a way to properly join them together. They spread apart in no time and you end up in the gap in between.

1.0

Jun 2023

HORRIBLE AND DISAPPOINTING

only the lake view

the room was dirty, didn’t look like on the pictures. bathroom was so small, u couldn’t even turn around under the shower. it wasn’t vacuumed. on the bed were DEAD FLIES. the toilet wasn’t cleaned. cobwebs and dust EVERYWHERE. a smell came out of the mini bar. the holder from the showerhead was broken. the table on the balcony was so dirty. the pool was also dirty. my back hurts from sleeping on the bed. i booked a room with a lake view & got one without, after i called because of it they told me they will give me another room but it was smaller than the other one AND they charged me 40€ more. first morning there were construction workers & cutted the three. no one told us about it, they woke us up because they were loud at 7 or 8 o’clock. the night shift couldn’t even speak english. the whole stay was horrible & disgusting, what a pity we couldn’t cancel it. the stuff was friendly but unprofessional, wanted to keep our passports for an hour? i’m working in a hotel since years & i know how it works etc. so you’re not allowed to keep it. i’m just disappointed & sad about everything & my lost money. for the future: teach your housekeeping how to clean & change the description about the lake view that you are supposed to have allegedly in every room.

1.0

Jun 2023

Terrible management personal

The "lower personal" like cleaning stuff and at the breakfast were very nice. Management personal on the other hand (Concetta C.) is incredibly unprofessional, aggressive and unfriendly!

Before booking the room the receptionist Concetta C. insured us (lied) in a phone call that all Family rooms would have lake view. The opposite is the case, they view to the street and thus are extremely loud at night, cause motorcycles are driving that main road constantly. Really bad happened, when we arrived at the Hotel (after 12hours of driving!) at 8pm, and couldn't check in until 10.30 pm. Reason for this was the same receptionist that would not let us in and let us pay the second half tomorrow morning, although we had already payed the first half (= 3 nights) via booking.com. She quickly got extremely unprofessional, unfriendly and rude. As we've never experienced this kind of payment procedure we kindly asked her for a short written confirmation, that this second payment is needed to complete the booking payment process, and needed to allow us access to the room. She refused to write down anything, nor would she sign anything! She only shouted at us that we can go to another hotel, which of course is stupid as we had already prepaid the half. With this suspicious behavior we wanted to call the police as we suspected fraud, which made her even more aggressive and suddenly she had to go away to "serve other clients" (at 10pm). After more than an hour of discussion with Concetta as we didn't saw any alternative stay we payed the second half directly as we were extremely tiered. Then she still refused to let us in the room, as now she required a 100 Euro damage deposit, in cash! Card payment was not an option! She did not gave us any proper receipt for that 100 Euros, only a not legally binding flapping note which could mean anything. Then she wanted us to pay citi tax, "preferably cash" although it was included in the booking price! In the end we were let in the room at 10.30 pm after more than two hours of exhaustive discussions after our 12hour-car-drive.

6.0

May 2023

very enjoyable

location

being separate from booking hotel and facilities

9.0

Oct 2022

Superb

Nice recently refurbished room Clean

Not clear how to access the hotel

9.0

Sep 2022

Great location.

Excellent location. Room was fabulous with a lake view. Breakfast was good. Staff very friendly.

Unfortunately, elevator was out when we checked in so we had to lug suitcases up two floors. Here is where we learned that the main floor is level 0. LOL. It was fixed by the next day but we had already trained ourselves for the stairs.

8.0

Sep 2022

Great location

Friendly staff Great location, very close to the old town.

The lift stopped working for a day.

9.0

Sep 2022

All you need

Lakefront, not far from the castle. Quiet.

10.0

Aug 2022

Perfect.

Overall very good. Clean room with every comfort available. Very comfortable beds. Very friendly and helpful staff. Two swimming pools and private beaches on both sides of the peninsula (via the other hotel). I can't think of anything that went wrong or I can complain about. Ok the lake view was partially obstructed by another building. But the location is about 5 minutes walk to the beautiful centre.

Nothing

10.0

Aug 2022

Really nice hotel, with available parking, excellent location close to main attractions.

Breakfast was very good. the room spacious it had 2 balconies, one to the front and one with partial view to the lake. Lake access was nice, you can swim on it and its quite calm. Hotel has parking.

The pool was cold, because it was most of the time in the shade, but you still have access to the lake, or they give access to another hotel with bigger pool.

10.0

Aug 2022

Good location, excellent breakfast , friendly and helpful staff.

Excellent location and the staff super friendly and helpful

Everything good

7.0

Aug 2022

lovely hotel for a family, next door hotel facilities are great.

location. facilities of partner hotel. room size and layout excellent for a family. staff. breakfast, variety of food.

some parts a bit tired (balcony, no lights). wifi really weak. room card kept popping out so aircon and power went off). furniture outside a bit rickety.

7.0

Aug 2022

We enjoyed our stay at the esmeraldo and would book again

Access to the lake and a short walk to the old town and a handy car park, the staff were very nice, the view from the very large balcony was a joy to wake up to

Breakfast was poor cold meats and cheese should have been kept in a cool area toaster inadequate

5.0

Jul 2022

Passable

The light in the bathroom was out,

Parking was a bit difficult, room was ok, not having a bathroom light was a pain

8.0

Jul 2022

Will happily go back

The room was as advertised. Clean with two balconies. The shower would need improvement but the bathroom as a whole was very nice. Sitting area, fridge, air conditioning. Generous breakfast and very friendly staff. Access to partner hotel with bigger pool and larger garden with nice snack day time restaurant. Also great location for town access and both sunrise and sunset over the lake.

5.0

Jul 2022

Adequate accomodation we regretted booking

Staff and breakfast. Staff were fabulous - really really nice and helpful

Fridge was barely cool, patio furniture was full of wildlife and balcony smelled of sewers. We spent an hour or two cleaning the patio furniture with domestos wipes before we would use it, and believe me, I am not what you'd call fussy. Room was cramped Shower broke, the hotel fixed it, but the repaired shower head wouldn't stay in the holder.

10.0

Jul 2022

Excellent

Good air conditionaing, nice wooden rooms, nice shower room

6.0

Jun 2022

Pleasant

The hotel is at an excellent location, it has parking a small pool and rooms with lake view also. The staff are friendly and the breakfast was good.

The garden view is not really garden view, the windows look to the roof of the restaurant. The hotel and the rooms are a bit outdated and felt like not soo clean. Also there was a strange odor.

10.0

Jun 2022

Exceptional

We actually stayed at the sister Hotel LaPaul across the street.The Owner Paola was fantastic and accommodated all of our needs and could not have been more helpful. All of the staff were friendly and gave great service and I would highly recommend both the Hotel Smeraldo and Hotel Lapaul.

1.0

Jun 2022

Bad

Room was full of insects…hotel said nothing they can do even tho our daughter was scared and didn’t want to stay there. Advertised with swimming pool which was filthy!!

6.0

Oct 2021

Pleasant

Location! It is walking distance to the castle l. Parking included in the price, Room was clean

I explicitly requested a double bed and no join twins and after receiving confirmation that this request was accepted, They give me join twins and when I mentioned my request, I was simply ignored. It was extremely noisy!! The room was in front of the elevator so it was impossible to slept, every time some body was calling the elevator was like a ring into the room, There was no soundproof structure, we hear everything from the other rooms.

FAQs

How much does this hotel cost compared to others in Sirmione?

The average price for a rental in Sirmione is $177 per night. This rental is $102 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Smeraldo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Smeraldo. Enjoy the water!

Is Hotel Smeraldo pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Smeraldo?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.7

Outstanding(671 Reviews)

Hotel Smeraldo

About this hotel

Amenities

Map of Sirmione

Nearby attractions

Hotel Smeraldo

Hotel in Sirmione

Reasons to book

About this hotel

Amenities

Map of Sirmione

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Sirmione?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Smeraldo pet friendly?

What amenities are available at Hotel Smeraldo?

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