The location was pretty central and the room spacious and clean. The bathroom was nicely designed and the bed was super comfortable. Shower was probably one of the best in Bolivia so far. Lastly, the staff was very helpful and whilst we were in Santa Cruz during the strikes they helped us out sorting out the taxis to the airport

several sockets especially in the kitchen were not working. The kitchen is not well designed

personal so nice very helpful, they were really carying for us with keeping our backpacks until the room was ready, printing our boarding passes and booking a taxi for us. the room was extremely clean and comfortable. perfect !

Customer service was great

The room was extremely clean, well equipped little kitchen and very comfortable beds. Fabulous hot power shower.

Not very sound proof. We could hear guests upstairs walking around as the floors are wooden. We also had to ask guests next door to be quiet at 4am as they were talking loudly in the corridor. The design of the bathroom also didn’t allow for much privacy as the shower and toilet doors opened out into an open area.

Great location, nice pool, modern apartment!

We had to ask a few times for the bedding and towels!! And our key cards kept deactivating which was annoying!

The confort and the welcoming of the people.

Nice rooms, friendly staff

One sheet and one towel were dirty.

A very comfortable place to pass the night, very clean and beautiful.

Little too far from the airport

The beds are so nice and comfortable!

The breakfast was OK, the toilet were pretty clean but the batting area was cleanix apart from that all wonderful!

clean

to small

the apartments are new and clean, the location is great, and the staff is very helpful, you can arrive at any time for the checkin and they will give you the Apartment card key.

Night staff is friendly and prepared. My request for second blanket was taken into account. This appartment hotel is one of the best in all of Santa Cruz. I can recommend it. The room is functional and has plenty of space for suitcases. I didn't use the kitchen which has a microwave, too. Due to pandemic the party noises around the hotel were minimal.

A minor point: Exchange rate of USD to BOB was higher than the usual. The charge to your credit card is not done in booking-stated USD but in local BOB (that's probably rather a booking.com problem).

Helpful and friendly staff. Inexpensive (for a reason)

Loud music all night. And they would not ask partiers to lower music. instead they moved me at 11pm! Also this is a quasi hotel w 30 rooms. Site is under construction so noise all day too. Look elsewhere until they improve.

Most comfortable bed in Santa Cruz so far. Italian interior design makes a real difference. Rooms are large. Night staff extremely friendly. Location is good and for a city rather quiet.

Nothing.

Very friendly night staff. Great rooms with all amenities for the kitchen. Well decorated rooms. Ample space. Good and comfy bed. I had one of my best rests in Bolivia here. Quiet considering the location. If there’s noise it’s from the nearby restaurant that seems to stop playing music by 11 pm, so a quiet night’s sleep is possible.

Nothing.

Location

They were supposed to be cleaning the room at least twice a week, they didn’t.(they clean the room change the sheets and fresh towels only two times in 20 days). The AC unit stop working three times, They had to come back three times to fix it and they didn’t have any other comfortable room to switch,The building is still under construction they only finish three floors of eight,I was in the third floor.

The cable tv

This place is like a hostel, people rent out rooms to throw parties in them and the management does nothing about it. The air conditioner made a loud popping sound every 20min that made it difficult to sleep well. No response from management when I brought this to their attention.