Candlewood Suites - Cleveland South - Independence, an IHG Hotel
About this hotel
Featuring barbecue facilities, Candlewood Suites - Cleveland South - Independence, an IHG Hotel is located in Independence in the Ohio region, 12 km from Cleveland Metroparks Zoo and 13 km from Progressive Field.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Map of Independence, OH
Hotel in Independence, OH
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(73 Reviews)
100% verified reviews
10.0
very clean, nice location and friendly staff.
everything was great no complaints
5.0
I love the kitchen in room! Great place to store snacks and expanded meal options. My check in process was easy enough. Lots of channels to watch. The lobby is very nice and the water pressure in the shower and sink is great.
The hotel staff seemed mostly unavailable and not very welcoming. While my personal check in was pleasant, I witnessed another guest’s encounter with the staff and she was not very pleasant. The guest had a lengthy question and the attendant seemed to be frustrated and impatient. My check out process was annoying. The staff attempted to run my card a second time at check after I had explained I paid when i arrived 3 days prior. The was a break down in communication and instead of attempting to Deescalate the situation, the gentleman attendant became condensing and passive aggressive. I get things happen but this staff really needs to step up their customer service. Simple pleasantries go a long way. No one asked about my stay, just very transactional encounters.The issue was finally resolved but when I walked away from the desk I could here then speaking negatively about me. It just seemed petty over all.
As far as the room, it was mostly clean but there were a pack of condoms ( un opened) left over in one of drawers ( I’m glad the previous guests practiced safe sex lol) and the cup holders on the desk was not thoroughly cleaned. It was good but could have been better especially for the price. The position of the hotel is awkward so my second floor view was the roof of the conference center and the hvac unit for the whole building. The walls were thin so I could hear other guests and activities from the conference room I was behind. I also think it’s odd that the rooms aren’t clean and you have to ask for fresh towels while it was nice to be notified it’s just comes off a little lazy. The bed was ok the pillows were meh. I’ve had better and won’t be back.
The location and parking were also awkward, had I not checked out the hotel in advanced I would be very confused.
10.0
Nice room
I didn't like yall over charge me 13000
10.0
Clean, spacious, quiet room
Nothing!
8.0
The room and hotel were very clean.
The kitchenette was very usable.
It’s difficult to drive up to the office and turn around because of the small area. Very little parking close to the front.
There was no breakfast available because of a conference in the Holiday Inn which is connected. They even ran out of regular coffee in the lobby one morning, with none available.
6.0
Room was spacious, had small kitchen if you needed
Hidden behind event center, parking is weird, bathroom was not very clean, hair in bed sheets, hallway smelled bad
8.0
Convenient location. Clean facility and room
6.0
Convenient....nice to be able to access holiday facilities....but was double charged at time of check in took 4 days for my money to refund
Over charged
10.0
it was nice and quite
nothing
10.0
It was great having a kitchen in our room. Also loved the reclining chair. We will definitely stay again.
10.0
Very clean, comfortable and quiet. Close to interstate and restaurants. Nice kitchen area with pots, plates and utensils.
The guest drop off area is not covered and parking near the lobby is very limited. Handicap parking was too far away from the building. However, there is plenty of parking on the side of the building. Once you understand which door to enter and exit, then parking is fine.
10.0
the small kitchenette was a huge bonus and helped save us some money because we brought our own food!
very clean and close to many activities
10.0
Love this hotel. 3rd time staying here
Had to walk really far in pouring rain. Parking lot is far away
10.0
washers and dryers, great pillows, coffee all day
parking was a small problem due to conference next door
9.0
Did not utilize the breakfast. Not complimentary and not available on one of the days.
Parking and accessibility not convenient. Tucked behind Holiday Inn with no clear direction to find the lobby.
10.0
nice
nothing
10.0
Clean, staff was amazing, cheaper than other hotels around it.
10.0
Free laundry services, clean, spacious
6.0
The pool is warm and the hotel is near good food and places to shop.
Someone at the front desk could use a bit of customer service training but everyone else was great. Connecting 2 hotels is a bit confusing but I get it.
6.0
The pool was very very cold!
7.0
Very convenient. Nice to have a kitchenette.
Bathroom wasn't as clean as it should have been.
We could hear everything that went on in the adjacent rooms.
Bathroom lighting was dim.
1.0
There was a mouse in the room
There was a mouse and staff wasn’t accommodating, we choose to leave the facility
FAQs
How much does this hotel cost compared to others in Independence?
The average price for a rental in Independence is $175 per night. This rental is $65 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites - Cleveland South - Independence, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites - Cleveland South - Independence, an IHG Hotel. Enjoy the water!
Is Candlewood Suites - Cleveland South - Independence, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites - Cleveland South - Independence, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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