The environment is good, the boss is enthusiastic

No

Cheapest hotel on booking, but clean, comfortable and on my route through Tampico. Safe, friendly neighbourhood corner. Enclosed parking across the street. They had made many improvements to the room fairly recently. Bathroom was spotless with new toilet and tile. Front desk was pleasant and helpful. New air conditioning worked like a charm!

Keep in mind that the "good" is by Mexican standards. It is not in the prettiest area of the city and the neighborhood is not prosperous - but nobody seemed afraid to walk at night as they are in some cities. Couples, singles and families out for a stroll after dinner. Taco stands on the street outside lend a social atmosphere too. If you're looking for fancy this ain't it, but if you want a safe comfortable place to sleep without the frills it's perfectly acceptable.

Nathing. The teller was so rude and really bad behavior.

The procedure of the person on reception was really unhetical.

Only cheap hotel on booking.com. Hot water comes very fast,no waste like in most other hotels in Mexico.

Comes only with blanked and no bedsheet as a cover. Most Hotels in the area go as a shorttime.