The staff was very friendly and assisted with activities and restaurant recommendations. The location was great if you want to be in the midst of Centro and within walking distance of all the main cultural sights.

Don't get a room overlooking the street, it's noisy. Rooms need a little updating with more amenities, plugs and USB connections. There was a coffee pot but nowhere to plug it in and no extras like creamer or sugar.

La seguridad que se siente al ir en grupo de mujeres

Instalaciones y ubicación

La luz del patio en la noche

Esta en una excelente ubicación cerca de los lugares principales de Guadalajara, a 2 cuadras de la Catedral. El personal siempre amable. Y la comida riquísima. Sin duda regresaría.

El servicio y la atención del personal, justo como debería ser súper amables.

La cama era bastante dura

Bed is nice size (King). Kind and accommodating staff. Central location, hence walkable to all nearby historic attractions.

We stayed in two rooms. First room right above the entrance had a barn door style window facing the adjacent alley. It was a bigger room with natural light. Unfortunately, street noise was so loud that it felt like you were sleeping outside so we asked for room change after one night. The second room was towards the back of the property. Though it did not suffer from street noise issues, it turned out one can hear guests and service staff very well which at times was almost equally disrupting to a good night’s sleep. To sum up: Acoustics. Noise carries and you can hear either street, other guests or staff. It’s bad enough to disturb peaceful sleep. Though centrally located, the immediate neighborhood just isn’t very attractive due to noise, grime, and night time safety concerns. Better to stay in Americana neighborhood, and take a quick cab to the historic center.

Location and staff.

In Room coffee is only provided on first night. You have to buy it at front desk. l would suggest providing one per night stayed.

El desayuno muy bueno y nutritivo. La ubicación del Hitel excelente.

Todo bien

Excellent location close to the Basilica and Dos Templos. Easy to walk everywhere and close to metro and bus lines. Staff were super friendly and helpful. Restaurant downstairs was very good. Air conditioning worked, but I didn't need it. Good water pressure for a nice hot shower. It's on a busy pedestrian street, but hotel is quiet inside. I extended my stay because it is a perfect location!

One review mentioned security was not good. I found the opposite. I was greeted in person every time I arrived back to the hotel, often by more than one staff person. And two large wooden doors are closed overnight. It is a safe and well maintained hotel.

Las instalaciones y la ubicación están súper bien

the location

it’s kinda old

El aire clásico y acogedor de casa colonial.

Nada en particular

Un buen hotel para estar en familia, acogedor y cómodo.

Que no tiene ascensor.

La ubicación y la arquitectura del edificio

,

Love the historic feel yet updated and modern amenities

NA

Location is very very central. One of the staffs who seemed to be a manager was very nice and friendly.

Very nice, spacious building in a good location. Rooms a spacious too.

The non-MXN card I used to make the booking was debited before check in, although the booking confirmation said I would pay "at the hotel".

Great hotel

The staff was very helpful

I loved it! It's our second time staying at this hotel, and we'll keep coming back to it. The staff goes out of their way to help us out. Alma is great and one of the receptionists from swing shift (shame on me, but I can't remember her name). Thank you for your service. The beds are super comfortable, and the cleanness of the room is outstanding 👏🏼 👏🏼 100% recommend!

We were very well taken care of. The hotel is charming and is in a good location. The rooms are a little small yet it was a good value

Location Room space Staff

The air conditioner did not work well (speed & set time to turn off) During the night it was annoying because the internal sheets bump into each other

I liked everything. The attention by the staff was great. Alma was very helpful and attentive. Definitely We'll come back to this hotel in the future

It is right in the heart of Downtown Guadalajara. It is nice to walk out of the hotel and enjoy the "plaza" atmosphere

AC could have worked better (less noisy) Would love to have had a pool or jacuzzi

I liked the historic aspect and the architecture of this beautiful building. Also, the concierge, Victor, was very friendly and helpful. He recommended a wonderful restaurant for dinner and was so accommodating when we wanted to leave some bags after we checked out, so that we could sight see a while before leaving the city. The entire staff was wonderful.

Only the lack of a hair dryer and some Kleenex in the bathroom. Otherwise it was very good.