The accommodation was spotless and very much a home from home with everything that you would need for a trip away. It was situated perfectly for our needs - close to Boat of Garten golf and tennis club - where family members were playing in a golf competition. Correspondence with the owners was fantastic, providing information in a timely manner for our visit. I would definitely recommend to friends, and would look to stay again if back in the area.

There was nothing that was unlikeable 😀

Lovely accommodation, very clean and comfortable on a nice quiet site. Good location with plenty of walks on your doorstep A 5min walk to village centre, village shop and the Boat Inn and Restaurant, Anderson's restaurant worth a visit too. Welcome basket with tea, coffee and mini chocolate bars, but plenty more items in cupboards for you to use.

Could do with their own Wi-Fi router in the caravan - as the charagable on-site Wi-Fi was very weak and only worked in living room next to window. To much clutter in bathroom cupboard - do you really need 20+ hotel mini toiletries - a basket with a few would have been better and given us more space for our toiletries. Blinds in the bathroom need replacing. Bigger TV for size of the room. No towels provided. Having to strip bedding before we left.

Location was good

The owner said because of Covid Restrictions they were not supplying towels which as far as I know there are no Covid restrictions anymore. I queried this and they just ignored me and did not respond.

It was quiet around the chalet

I sent the following message to the property owner 2 weeks ago but haven’t had a reply: 24 hours before our arrival you contacted us stating that, due to Covid-19 restrictions, you now don’t provide towels, only linen. Immediately before arriving at the chalet we had stayed for a week at a self-catering property in Scotland that did provide towels. You will have your own reasons for now not providing towels, but citing Covid-19 restrictions does not seem plausible. More importantly, you should of course honour whatever you advertise as being provided at the time of booking. At the time of our booking and even now on Booking.com it is stated that towels are provided, under the property description and ‘Bathroom’ facilities. When we contacted you to explain we were already on holiday without towels and had specifically booked accommodation with these provided, you offered to have towels laundered at an additional cost of £20, or suggested we go to supermarket to purchase towels at £6 each. Neither of these solutions was even close to being satisfactory, to resolve a problem that was not of our making. You also said that you would get this information updated on Booking.com for future bookings, but I can see that it hasn’t been. This whole aspect of our booking and experience represents very poor customer service. The chalet is well presented on the surface, but it is apparent, for example from odours and dust on the blinds, that there hasn’t been a deep clean for quite some time. It must be difficult to manage condensation in that environment, but the use of moisture traps throughout the chalet was not comforting. We encountered two cockroaches in the chalet – one in the ironing board cupboard when l got the broom out and another under the duvet on a single bed that our four-year-old was sleeping in. The double bed mattress is of poor quality/condition and not of a standard that befits the nightly rate.

was very clean and tidy

not great play park for older kids

The chalet was cleaned fo a high standard on arrival. It had everything we needed with 2 young children. Lots of extras, bored games, kitchen essentials you may have forgotten to pack. We will definitely be back. The chalet is in a great location, on a very quiet clean caravan park. Close to lots of local tourist attractions.

Clean and tidy, with a very nice welcome basket filled with lovely biscuits and small jam pots, that the kids loved.. also the inclusion of some games and it's location to the various wildlife venues was perfect...

Very clean and cozy. Well equipped and clean kitchen. Cabins are located at a very peaceful and serene environment.

There’s no constantly running hot water. Shower oscillates between being very cold and very hot.

Roomy living room

plenty facilities, very cosy, spacious, good location, nice area outside

Great location, quiet and well maintained holiday park. The chalet was really clean and cozy, perfect for a family holiday. The addition of some toys and games was really nice.

Nothing

spatious living , so the children had plenty of room to play,

no wifi(you have to pay separatly for that, anyway no big problem as this days we all have internet on the phone , just you dont have to much signal over there, )

Spotless,comfy,can't fault it. All very very good. And great price.

None. Nothing . No problems. No complaints.

Spotlessly clean and spacious

Nothing

Everything was spot on.

Nothing to complain

Liz the host was lovely and so helpful from the clear instructions on how to find the chalet and get the keys to suggestions of places for us to visit which was very much appreciated. The chalet was immaculate and had everything you could need and was spacious and really cosy. The location was excellent and not far from all the attractions and Aviemore itself. Boat of Garten itself is a lovely little village with a fab village shop. The local hotel was lovely to, really cosy atmosphere and the food was excellent. All in we had a brilliant weekend and would definitely book to come back to stay at the chalet and would recommend it to anyone.

Absolutely not faults at all.

Fantastic stay at this property. Everything you possibly need for a self-catering break is here. Super comfy and cosy. Aviemore a short drive away and Boat if Garten a picturesque village.

Ease of checking in / getting settled etc, all very easy and great start to the holiday.

WIFI would be good addition.

N/A

The chalet was beautiful, clean, comfortable and very well equipped (from bin liners to hair straightners and everything in between). We couldnt have asked for more. Our only regret is that we didn't book to stay for longer!