O tamanho do quarto, o banheiro as conveniências

Achei o acesso muito ruim para embarque e desembarque de carros de aplicativo

Excellent location. Very nice staff everywhere. Great restaurant! Very complete breakfast! Rooms were great with excellent beds.

I personally don't like seeing the shower from my bed- but providing you travel alone- this isn't a big problem.

Modern updated room, rainfall shower, comfortable bed, great location

we upscaled to Novotel for our return overnight to BH (after staying in a cheaper. functional hotel in same area earlier). so we appreciated the modernity, spaciousness of lobby snd breakfast area. breakfast is varied and good. this is an excellent choice, but it’s not an unusual or charming property - it’s reliable and felt quite good after our previous hotel. the hotel arranged taxi to airport and driver was right on time!

Staff was very friendly, options in breakfast were very good, gym and sauna are nice

Personal opinion: bed sheets were too warm, a/c was required so was a bit difficult to have the right climate in the room. Breakfast until 10h, staff started to take away things and give 'warnings' already 20 minutes before. I understand it's needed, but it felt too much like rushing

The facilities. The breakfast is really good too. And everything is very clean.

We had to wait for 1:30 for the checkin because the first person in the reception asked us to wait and probably forgot about us. So after that we went to the reception again asked for her help and she said she was about to leave So after that fortunately André has helped us and allocate us easily to the room.

amazing breakfast

no pool

excellent

excellent

Cleanup and comfort

Price

Excellent location, comfortable large room, quality of toiletries. Breakfast was great, staff friendly and helpful.

WiFi really slow at times, water temperature in the shower suddenly changed to very hot then to cold.

Great place in Savassi. Close to everything you need for a shorter or longer stay in Belo.

Great team that did everything to help us with our needs. Quick check-in and check- out, great rooms with beds well so well made with high quality bedding. Amazing breakfast and the Saturday lunch “feijoada” was fantastic! Breakfast has everything you need and a little bit more, good variety and healthy.

We had an easy and fast check-in by Marco Aurelio, who was very attentive to our questions. Everybody from the front desk, restaurant, kitchen, were fantastic. We also had helped us organise who took us safely to different places, including, Ouro Preto. Novotel Savassi has an incredible team of people. Thanks so much.

the assistance of the staff

No English spoken by any of the night crew hotel workers. It was rather embarrassing

Excellent stay for family with 2 year old. We also had a very late late flight on our last day and requested a late check out. We thought there may be an extra fee, but were told no. On our last day we confirmed in the morning with the front desk- Givam and he said it is a charge. We explained we were given information that we could stay without a fee and had we had the fee we would have just held our suitcases for the day, but they allowed us to stay till 6pm free of charge. It was a kind gesture and we are very thankful. We ate at the hotel and had a lovely experience. The food, location, and staff was wonderful and surpassed US standards.

I was happy with everything. This place does not dissapoint. However, no pool. But n look t necessary with so much to do.

the beds could be better.